Customer Relationship Management Crm Projects
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Assistente administrativo
Suggested Project Description Option 1: We are seeking a bilingual administrative assistant to support our growing sales and client services team. The ideal candidate will be fluent in both English and Portuguese with at least three years of experience in a customer-facing role. Primary responsibilities will include managing incoming enquiries via phone and email, scheduling appointments, processing orders, updating client records in our CRM system, preparing reports and correspondence, and providing general admin support to the sales and account management teams. Strong organizational skills and attention to detail are essential as you will be the first point of contact for our clients. As an ambassador of our brand, exceptional customer service skills and the ability to build relationships are a must. Experience with sales processes, order management systems and CRM software is preferred. The successful applicant will have solid computer skills including proficiency in Google Workspace/MS Office suite and experience working in a fast-paced environment. This is a full-time role working from our office Monday through Friday between 10:00 am to 7:00 pm. The starting salary for this position is $600 per week. We offer a collaborative work environment and opportunities for professional development. If your background and qualifications match what we require for this key position on our team, we welcome you to submit your application and portfolio for consideration. We look forward to reviewing your submission.
11 days ago7 proposalsRemoteopportunity
Developer Needed for CRM Integration Between Close and Reapit
We are a UK-based estate agency seeking an experienced developer to facilitate seamless integration between two Customer Relationship Management (CRM) systems we use: Close and Reapit. Our sales team utilizes Close CRM at the top of our sales funnel, while our fulfilment team employs Reapit for post-sale customer management and service fulfilment. The primary goal of this integration is to automate data flow between the two systems, ensuring data consistency and streamlining our sales and fulfilment processes. Detailed documentation for both CRMs’ APIs is available and will be essential for the integration development: Reapit Foundations: https://foundations-documentation.reapit.cloud/ Close CRM Developers: https://developer.close.com/ Example Key Integration Features: Opportunity Management: Automatically create a property and vendor record in Reapit when an opportunity is marked as won in Close. Synchronizing Notes: Ensure that contact notes added in either CRM are reflected in the other to maintain comprehensive records across platforms. Status Updates: Update the status of opportunities in Close in accordance with the property status changes in Reapit (e.g., from 'For Sale' to 'Sold Subject to Contract'). Automated Contact Synchronization: Sync new contacts between CRMs to ensure both systems have up-to-date customer information. Task and Activity Tracking: If a task or activity is marked as completed in one CRM, reflect this in the corresponding task or activity in the other CRM. Reporting and Alerts: Generate alerts for significant events or milestones reached in either CRM to ensure all team members are informed in real time. Requirements: Proven experience in CRM integration, especially with Close and Reapit. Strong understanding of RESTful API design and development. Ability to work with both CRMs’ documentation to develop a robust integration solution. Excellent problem-solving skills and attention to detail. Ability to communicate effectively in English and provide regular updates on project progress. Project Deliverables: A fully functional integration between Close and Reapit according to the described features. Documentation outlining the integration flow, setup instructions, and any maintenance guidelines. A brief training session for our team to understand how to manage and make the best use of the integration. Interested candidates, please submit your proposal including your experience with similar projects, your approach to this project, and an estimated timeline and budget. References or case studies of past work are highly appreciated.
25 days ago24 proposalsRemoteSuitecrm for realestate
We are looking for a Suitecrm expert to implement and customize Suitecrm for our real estate business. The project includes the following tasks: 1. Implementation of Suitecrm with the required modules and features for real estate management, including lead generation, property listings, customer relationship management, and reporting. 2. Customization of Suitecrm to meet our specific business needs, including custom fields, workflows, and reports. 3. Integration with other third-party applications such as email marketing platforms, accounting software, and property listing websites. 4. Training our staff on how to use Suitecrm and provide ongoing support and maintenance. The ideal candidate should have extensive experience with Suitecrm implementation and customization, as well as a strong understanding of real estate management processes. They should be able to work independently and as part of a team, and have excellent communication and problem-solving skills. If you are a Suitecrm expert and are interested in this project, please submit your proposal with a detailed breakdown of the tasks you will perform, your estimated timeline, and your pricing. We look forward to hearing from you.
2 days ago10 proposalsRemoteBusiness Plan 3,6 and 12 months
I seek a seasoned consultant to craft 3, 6, and 12 month business plans for a UK pharmaceutical company's medical sales division. The corporation aims to increase market share among national healthcare providers by targeting key customer accounts and stakeholder organizations. The successful candidate will strategize scalable objectives and tactical initiatives centered on delivering optimal sales volumes through high-impact customer engagements over short, medium, and long-term horizons. Independent research complementing confidential proprietary insights will underpin comprehensive scenario modeling and return-on-investment projections. Creativity, initiative, and commercial acumen are required to devise innovative yet pragmatic pathways for establishing new professional relationships and fortifying existing ones. Strategic account management protocols must factor dynamic policy landscapes and optimize resources. Performance metrics will emphasize quality of customer experience as well as units sold. A preliminary brief outlining high-priority customer accounts and therapeutic categories will be provided upon project commencement. The finished plans should outline subscriber value propositions, activity timelines, and success metrics for periodic review. The consultant will own full end-to-end delivery within 48 hours of project award to suit the client's expedited timeframe. Relevant industry experience, strong presentation skills, and ability to distill complex concepts are preferred qualifications.
20 hours ago5 proposalsRemoteFreelance Virtual Business Support Specialist
Mum's Best Picks is seeking a Freelance Virtual Business Support Specialist to assist with various administrative, research, and customer engagement tasks. The project entails providing comprehensive virtual support to our team, including data entry, market research, telemarketing/telesales, and customer relationship management. The selected candidate will play a vital role in supporting Mum's Best Picks' mission of providing valuable resources and recommendations for parents in the UK.
20 days ago46 proposalsRemoteopportunity
Business Development Manager
we are looking for a business development professional. This is to generate leads and winning new business for the company. Essential requirements. - Strong communication skills - Ability to work independently and as part of a team - strong knowledge of sales and marketing principles - Experience in sales, marketing, or business development - Proficiency in CRM software and Microsoft Office suite or something similar - A proactive and results-oriented attitude - Experience in creating new clients for software products and services would be preferred. Tasks @-Email marketing campaigns @-Using the telephone/email/Zoom etc for any client management @-Using Social media for leads generation and recording
2 days ago12 proposalsRemoteopportunity
Full-Time 8:30am-4:30pm Recruitment Resourcer
As a Recruitment Resourcer, you will be responsible for finding teachers and teaching assistants who are interested in working in schools in central London, UK. You will need to be confident building relationships with potential candidates by phone, using social media and job boards to find candidates, and consistently using our candidate CRM system to maintain records. In this full-time contract role, you will have the option to take UK school holiday periods off. Your hours will be 8:30am to 4:30pm remotely, allowing you to work from the comfort of your own home in South Africa. This role is Full-time and pays 207,000 RAN Annually or 17,250 monthly. To be successful in this role, you will need to be confident using social media and job boards to find candidates. You will also need to be able to communicate effectively with candidates from all over the world, including the UK, Australia, South Africa, New Zealand, USA, Canada, and Europe, among many other places. We are looking for someone who is passionate about education and recruitment, with a bubbly and enthusiastic personality. You will need to be a self-starter who is able to work independently and remotely. If you have previous experience in recruitment, sales, customer contact centres or a related field, excellent communication and interpersonal skills, and strong organizational and time management skills, then we want to hear from you. Knowledge of primary school education and the UK education system is a plus but not required. Join our team as a Recruitment Resourcer and help us find the best teachers and teaching assistants for schools in central London, UK. Apply now and make a difference in the lives of children. Requirements Interpersonal Skills: Exceptional communication to engage candidates and school staff positively. Outreach Experience: Proven ability in candidate outreach via social media and platforms like Reed and Indeed. Bubbly Personality: Vibrant and friendly demeanour to create a positive impression. Compliance Knowledge: Understanding or willingness to learn of UK education sector regulations for candidate compliance. Database Management: Proficiency in securely managing recruitment or customer databases. Attention to Detail: Ability to thoroughly review candidate applications for suitability and create their profiles and marketing assets to a high standard. Problem-Solving: Quick resolution of recruitment challenges. Adaptability: Flexibility to meet evolving recruitment needs. Team Collaboration: Willingness to work collaboratively and remotely with recruitment and school teams. Passion for Education: Genuine enthusiasm for contributing positively to the school community. Benefits Opportunity for Travel: The agency offers the possibility to travel to the UK, providing a unique chance to experience different regions and cultures while supporting primary school recruitment efforts. Flexible Work Arrangements: Resourcers have the option to take school holidays off or reduce their working hours during these periods, allowing for a better work-life balance and accommodating personal commitments. Self-Employment Option: Resourcers can choose to work on a self-employed basis, providing greater autonomy and control over their schedule and workload. This option may appeal to individuals seeking flexibility and independence in their work. Professional Development: The agency prioritizes professional development opportunities, offering training and support to enhance resourcers' skills and knowledge in recruitment, compliance, and education sector practices, fostering career growth and advancement.
3 days ago15 proposalsRemoteLead Generation Partners
Job summary / objective: eyeora XR is looking for the right candidate to provide sales and marketing support in building a pipeline of leads to meet business plans, quotas and company objectives. Responsible for designing awareness/ad campaigns and generating leads through phone calls, social media and emails. Responsibilities & duties: • Research, track, maintain and update leads • Make outgoing calls to develop new business • Contact prospects to qualify leads • Direct email marketing to key clients and prospects • Research and maintain lead generation database • Conduct customer research • Conduct client or market surveys to obtain information about potential leads • Participate in the preparation of proposals and / or sales presentations • Provide accurate and timely information to management • Develop a strong knowledge of the company’s products and services in order to facilitate the sales process Skills / attributes required: • Excellent English communication (verbal and written) • Experience with cold calling • Experience with research and maintaining databases • Proficient in MS Office including Word, Excel, and Outlook • Experience in using CRM • Strong project and time management skills • Experience working with Western companies (preferred) Qualifications / experience required: • Bachelor’s degree in Marketing or Business Administration • 1-2-year(s) experience in Lead Generation
5 days ago15 proposalsRemoteopportunity
I need a to integrate booking system to mylisting theme.
I need a person who knows to integrate booking system to my page , in which I have used my listing to add different customers-users.Each customer would be able to manage his bookings delete and add new.
22 days ago32 proposalsRemoteFreelance Telemarketer required
Company Description Quartix UK is a successful provider of vehicle tracking systems, founded in 2001 by industry professionals. With a customer base of over 20,000 across various sectors, Quartix's online service and unique tracking system has been installed in more than 600,000 vehicles. Our telematics service caters to the needs of both large corporations and owner-managed businesses. Quartix has been recognized with several business and product awards, showcasing their success and innovation in the industry. Role Description This is initially a short-term contract role for a Freelance Telemarketer, with scope for it to become a longer-term contract if proven successful. The Freelance Telemarketer will be responsible for conducting outbound calls from a data list to generate leads and schedule online appointments/demos for the sales team. They will need to effectively communicate with potential customers and provide excellent customer service. Skills • Interpersonal Skills, Communication, and Customer Service skills • Experience in appointment scheduling and conducting outbound calls • Excellent verbal communication skills • Ability to work independently and remotely – daily activity reports are required • Experience in the automotive industry is a plus • Previous telemarketing experience is essential
3 days ago20 proposalsRemoteurgent
Remote Call answering service
I’m temporarily in need of someone to answer customer calls, Book in appointments and overall Diary management for one part time technician. You do not need to live in the UK but must be able to answer calls in uk time 9am-5pm, Monday-Friday and be fluent in English to a high level. 10% commission per job booked in and carried out. Average job price is £140. Averaged 100 calls per month.
12 days ago58 proposalsRemoteExpires in 18Looking for an Outbound Sales VA
Outbound Sales Virtual Assistant Position (WFH - Part Time): Responsibilities include: - Making outbound calls - Entering data into the CRM - Utilizing provided dialer and leads - Maintaining a close to American accent and fluency in English. Please submit a resume along with a sample voice recording (use vocaroo and share the link with me) interacting with an imaginary customer (you may use your scripts with your former job if you still remember it).
25 days ago5 proposalsRemoteCustomer Service Administrator: Expert in Operations.
We are in search of a dedicated freelance customer service administrator to elevate our operations. Your responsibilities will encompass a wide array of critical tasks, including overseeing daily operations, meticulously managing budgets, adeptly coordinating teams, rigorously implementing policies and procedures, proficiently handling administrative tasks, and adeptly communicating with stakeholders. Beyond these core duties, your strategic insights and decision-making prowess will be instrumental in charting our course forward. Please note that this is not an opportunity for outsourcing projects, but rather a freelance hiring position. Remuneration: $21 per hour. ```
5 days ago25 proposalsRemoteSAP Process Engineer for Logistics area at TKE - Spain
Keil Business Solutions GmbH is an innovative Google reseller and IT service provider. For a customer project we are currently looking for a Senior SAP Process Engineer/Business consultant for Logistics area at TKE (f/m/d) - Spain Tasks: • Customer business consulting role • Develop process concepts and define detailed processes. • Work together with business functions to define requirements and align process concepts. • Drive process automation. • Align process concepts with SAP/IT team. • Work closely with SAP/IT colleagues to steer implementation. • Act as bridge between business functions and IT/SAP. • Monitor process execution during ramp-up/until stable and control process stability. • Detail process definition of logistics (incl. product planning, warehouse management, material management, etc.) • Definition, rollout and troubleshooting of processes w/ operational colleagues. Skills: • Deep SAP Logistics knowledge and experience in area of business consulting and process engineering • Customer oriented • Very strong process-thinking skills • Proficient/fluent English and Spanish skills • Pragmatic and solution-oriented way of working • Ability to work independently and in a structured way • Ideally some TKE experience and knowledge of best practices / state-of-the-art processes Start: ASAP End: 31.12.2024 + extension (at least until 31.12.2025) Utilization: 100% Location: remote and 50-60% on-site in Mostoles (next to Madrid, Spain) Project languages: Spanish and English If you are interested, please send us your profile (ideally in Word format).
9 days ago11 proposalsRemoteLibrary Automation process Tools for Oil & Gas company
I am an focal point of technology with an oil & gas upstream company seeking a skilled developer to create a comprehensive library of automation tools. These tools will be designed to handle a wide range of tasks from data analysis to report generation and workflow management. The goal is to fully automate these processes to boost our operational & technical efficiency. project SOW: 1- build excel sheet list of company support of oil & gas upstream automation processes. first from UAE local company than find global company (list include: company name & type of tools service & description service tools & contact (website) 2- check the attachment excel, you will find the overall job & activity in oil company & type of tools need & find more activity + tools support. 3- find company build dashboard can service all tools depende of division & find solution to connect system tools together 4- flowchart of activity team with tools support - To explain 5- prepare 3 presentation power point for 3 level of position (high level management position & management & employees 6- prepare guideline user (how find tools support activity, etc. ) 7- prepare general specification for project library automation process 8 - prepare Feasibility study library and optimize manpower Key Attributes: - Full Automation: The tools should have the capability to function independently, requiring minimal human intervention. - Multifunctional: We are looking for a one-stop solution that can handle data analysis, report generation, and workflow management. - Integration: The ideal tools should be able to integrate seamlessly with our internal databases, project management software, and enterprise resource planning (ERP) systems, etc. - find all task and activity of upstream Ideal Skills and Experience: - Proven experience in developing automation tools, especially in the oil & gas sector upstream, will be highly appreciated. - Proficiency in integrating systems with various databases and software. - Strong understanding of data analysis, report generation, and workflow management. Your proposal should include a brief overview of your relevant experience, a strategy for the development process, and an estimated timeline for completion. A successful project will lead to a long-term relationship, as we are keen on further automation and digital transformation within our company.
10 hours ago9 proposalsRemoteSEO for website
I want: following work for on-page SEO: • optimize content • check for broken links • relevant meta tags and description addition to web pages • add image alt tags • addition of header tags for enhanced search engine ranking • creation of robots.txt and sitemap.xml for better search engine visibility • submission of website at multiple search engines as a business • Use descriptive anchor text for internal links to provide context to search engines. and following work for off-page SEO: • generate high quality backlinks • directory submissions of business • submit website/business information on websites with high DA • guest posting • Monitor and manage online reputation by addressing customer reviews and feedback. • Ensure consistent NAP (Name, Address, Phone Number) across online directories and listings.
a day ago22 proposalsRemoteSpecialist Needed for Automating Training Business Operations
Project Description: We are a leader in training within the healthcare ventilation sector, looking to optimise our course delivery and client management through HubSpot. We need a HubSpot-certified specialist with experience in digital marketing, system integrations, and e-learning platforms. The goal is to automate our course listings, bookings, and customer management processes, enhancing both efficiency and user experience. We want to take the pain and hassle away and make booking training as easy as possible! Please take a look at our website before you contact so you can see what we’ve got so far. Www.mmcts.co.uk/training
23 days ago14 proposalsRemoteCustomer Service Rep: Client Interaction & Workflow Optimization
I'm hiring a freelance customer service representative to join my team. Responsibilities include managing client communications, booking meetings, optimizing workflows, and ensuring high-quality service delivery to achieve business objectives. Responsibilities: - Respond to client messages and calls promptly and professionally - Schedule and coordinate online meetings efficiently - Streamline workflow processes to enhance productivity - Deliver exceptional service to clients to meet organizational goals Requirements: - Excellent written and verbal communication skills - Strong organizational and multitasking abilities - Proficiency in communication tools and software - Problem-solving skills and attention to detail - Previous experience in customer service or related roles preferred I'm offering a competitive rate of $21 per hour for this freelance position.
14 days ago32 proposalsRemoteAmazon Account Manager (WORK EXPERIENCE WITH AMAZON REQUIRED)
Company Overview ChannelClan is a dynamic and rapidly growing e-commerce company specializing in Amazon sales. We pride ourselves on delivering high-quality products and exceptional customer service to our clients. As we continue to expand our online presence, we are seeking a dedicated and experienced Amazon Account Manager to join our team. Job Description The Amazon Account Manager will be responsible for overseeing and optimizing our presence on the Amazon platform. This individual will play a critical role in driving sales, managing inventory, and enhancing our brand visibility on Amazon. The ideal candidate will have a strong understanding of e-commerce best practices, excellent communication skills, and a proven track record of success in managing Amazon accounts. Key Responsibilities - Manage all aspects of our Amazon seller account, including product listings, inventory management, pricing strategies, and promotions. - Monitor and analyze sales performance, traffic metrics, and customer feedback to identify opportunities for growth and improvement. - Keen eye for administrative processes, e.g., inventory management and reimbursement management of lost and damaged FBA stock. - Co-develop and implement strategies to increase product visibility, drive traffic, and improve conversion rates on Amazon. - Assist optimizing product listings with compelling copy, high-quality images, and relevant keywords to enhance search visibility and attract customers. - Stay up-to-date on Amazon’s policies, guidelines, and algorithms to ensure compliance and maximize performance. - Collaborate with cross-functional teams, including marketing, sales, and operations, to align Amazon strategies with overall business objectives. - Respond promptly to customer inquiries, feedback, and reviews on Amazon to maintain a positive brand image and customer satisfaction. - Conduct competitive analysis and market research to identify trends, opportunities, and potential threats in the e-commerce landscape. - Work closely with third-party vendors, suppliers, and logistics partners to ensure smooth operations and timely fulfillment of orders. - Generate regular reports and insights on Amazon performance, including sales trends, inventory levels, and key metrics, to senior management. Qualifications - Bachelor’s degree in business, marketing, e-commerce, or related field. - Proven experience managing Amazon seller accounts and driving sales growth in an e-commerce environment. - Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions. - Excellent written and verbal communication skills, with the ability to effectively communicate with internal teams and external partners. - Detail-oriented with strong organizational and project management skills. - Proficiency in Microsoft Excel and other data analysis tools. - Knowledge of Amazon Seller Central and e-commerce analytics tools (e.g., Helium10) is required. - Knowledge of Amazon Vendor Central is a plus, or willingness to learn to use this platform. - Ability to thrive in a fast-paced, entrepreneurial environment and adapt to changing priorities.
18 days ago23 proposalsRemoteVirtual Assistant / PA Ongoing
We are looking for a virtual assistant/PA (MUST BE UK BASED) that can work remotely and assist with a range of administrative/telephony support services for one of our VIP clients as and when required. Our typical requirements would be as follows: • Provide customer service as first point of contact • Answer emails and take phone calls • Make travel arrangements. • Schedule and cancel appointments. • Conduct online research • Prepare presentations according to instructions given .• Manage a contact list • Organise and manage a calendar and set reminders The ideal candidate would have a great command of the English language and have a pleasant telephone manner as well as being extremely organised and professional. An NDA agreement would need to be signed for data protection purposes. Calls can be diverted to the individual directly along with a work email address.
14 days ago83 proposalsRemote