Customer Relations Projects

Instruction manual

Create Original Measuring & Installation Guides I am looking for a designer/technical writer to create a set of professional measuring and installation guides for a home improvement product business. I will provide several existing guides from competitors and manufacturers as reference material only. The final guides must be completely original and not copy any copyrighted text, graphics, diagrams or layouts. Scope Create: * Measuring Guide (PDF) * Installation Guide (PDF) * Editable source files Requirements The guides should: * Be written in clear UK English * Be easy for homeowners to understand * Include step-by-step instructions * Include professionally designed diagrams and illustrations * Have a clean, modern appearance * Be suitable for use online and in print * Be supplied in editable format (Canva, Adobe Illustrator, InDesign or similar) Measuring Guide Topics may include: * Measuring width and height * Measuring inside and outside openings * Checking for obstructions * Measuring irregular openings * Identifying potential issues before ordering * Common measuring mistakes * Customer checklist Installation Guide Topics may include: * Tools required * Preparation steps * Assembly instructions * Installation process * Adjustments and alignment * Troubleshooting * Final checks Deliverables * Print-ready PDF files * Editable source files * Original diagrams and illustrations * Full commercial rights transferred upon completion Style The finished guides should be comparable in quality to those produced by leading UK retailers and manufacturers. Please provide examples of previous work involving: * Instruction manuals * Technical documentation * User guides * Installation guides * Product manuals When applying, please confirm the software you will use and whether editable source files are included.

opportunity

UK Commercial Litigation Solicitor

We are looking for an experienced UK Commercial Litigation Solicitor to provide urgent legal advice regarding a dispute with our third-party fulfilment and warehousing provider. This is a business-to-business commercial contract dispute governed by the laws of England and Wales. Background We entered into a signed fulfilment and warehousing agreement with a UK third-party logistics (3PL) provider. The agreement contains an express clause requiring 30 days' written notice for termination by either party. On 27 June 2026, we served written notice to terminate the agreement in accordance with the contract. On 30 June 2026, the fulfilment provider confirmed in writing that: Friday, 3 July 2026 would be the final day they would dispatch our customer orders. They were still reconciling and packing our inventory. They could only "try" to have our stock ready for collection. They anticipated that multiple collections might be required. Our concern is that the provider intends to cease providing the contracted fulfilment service only six days after receiving our contractual notice, rather than continuing to perform the agreement throughout the agreed 30-day notice period. We require urgent legal advice on whether the provider is entitled to end the service before the contractual notice period expires, whether this amounts to a breach of contract, and whether we have grounds to recover the financial losses arising from these actions. Advice Required We require an experienced solicitor to review: The signed fulfilment agreement. The contractual termination provisions. Email correspondence. The actions taken during the notice period. Our legal position. Any potential breaches of contract. Our prospects of recovering financial losses. Specifically, we require advice on: Whether the fulfilment provider has complied with the contractual 30-day notice provisions. Whether they were required to continue performing the agreement throughout the notice period. Whether ending the fulfilment service after only six days constitutes a breach of contract. Whether requiring us to collect our stock before the expiry of the contractual notice period is lawful. Whether we have grounds to recover financial losses, including additional transport, fulfilment costs, lost sales and other consequential losses where recoverable. Whether a Letter Before Claim should now be issued. What immediate steps we should take to protect our legal position before collecting our stock. Documents Available Please only apply if you have experience in: Commercial contract disputes Commercial litigation. Warehousing and logistics agreements. Third-party fulfilment (3PL) contracts. Recovery of commercial losses. Please include details of your relevant experience, similar matters you have acted on, your hourly rate or fixed-fee proposal, your availability for an urgent consultation, and whether you would be able to continue acting for us should the matter proceed beyond the initial advice. Timescale This matter is urgent. We are looking to appoint a solicitor immediately and would ideally like an initial consultation within the next 24 hours. Our objective is to establish whether the fulfilment provider has breached the agreement, protect our legal position before our stock is collected, and recover any financial losses arising from any proven breach.

Member Engagement & Relationship Manager (Outbound Calling)

Member Engagement & Relationship Manager (Outbound Calling) **Location:** Remote **Hours:** Flexible (Initial project basis with the potential for ongoing work) **Company:** Beaufort Private Equity About Us Beaufort Private Equity is a private members' club focused on connecting sophisticated and high-net-worth investors with private investment opportunities, education, events, and industry insights. We have a community of over 1,000 members and pride ourselves on being a highly relationship-driven business. Unlike many organisations, we believe in building genuine relationships with our members and maintaining personal communication wherever possible. We are now seeking an experienced and professional individual to help us reconnect with members, strengthen engagement, and ensure our community continues to receive a high level of personal service. The Role This is **not a sales role**. You will be contacting existing members who have previously registered with Beaufort Private Equity. Some members may have become less engaged over time, unsubscribed from communications, changed email addresses, or simply not spoken with us for a while. Your role will be to reconnect with these members, understand their current situation, gather feedback, update records where required, and help strengthen relationships within our investor community. You will be representing Beaufort and therefore must be able to communicate professionally and confidently with business owners, investors, entrepreneurs, and senior professionals. Responsibilities * Reconnect with existing members in a friendly, professional manner. * Update member contact information where required. * Understand why members may have disengaged from communications. * Gather feedback and insights from members. * Reintroduce members to our weekly updates, events, and communications. * Identify members who would welcome further contact from our team. * Maintain accurate call notes and CRM records. * Represent the Beaufort brand professionally at all times. * Escalate any opportunities, concerns, or member feedback to the team where appropriate. What Success Looks Like The successful candidate will help us: * Re-establish contact with existing members. * Improve member engagement and communication. * Ensure member records remain accurate and up to date. * Identify members who would welcome further conversations with our team. * Gather valuable feedback to help us improve our member experience. * Strengthen relationships within our investor community. This is a quality-focused role rather than a volume-based calling position. We value meaningful conversations over call numbers. What We're Looking For We are specifically seeking someone who has: * Strong outbound calling experience. * Excellent communication, rapport-building, and listening skills. * A warm, professional, and relationship-focused approach. * Confidence speaking with business owners, investors, entrepreneurs, and senior decision-makers. * Experience using CRM systems and maintaining accurate records. * A proactive attitude and the ability to work independently. Highly Desirable Experience Experience within any of the following sectors would be advantageous: * Financial Services * Wealth Management * Private Equity * Investment Firms * Investor Relations * Membership Organisations * Professional Services * Business Coaching or Consulting Important This role is focused on relationship building, member engagement, and client care. We are **not** looking for aggressive salespeople or script-readers. We are looking for someone who can build rapport quickly, hold intelligent conversations, make people feel valued, and represent our business professionally. Application Requirements To help us identify the most suitable candidates, please include the following in your proposal: 1. A brief overview of your outbound calling experience. 2. Details of any experience working with investors, financial services firms, wealth management businesses, membership organisations, or professional services companies. 3. Examples of member engagement, client retention, reactivation, or relationship-building projects you have worked on. 4. Your expected hourly rate. 5. Your availability over the next four weeks. 6. How many quality outbound calls you would typically expect to complete per hour. 7. A short voice recording (1–2 minutes) introducing yourself and explaining why you would be suitable for this role. ### Important Please start your proposal with the words: **MEMBER ENGAGEMENT** Applications that do not follow this instruction may not be considered. We are looking for someone who genuinely enjoys building relationships and creating positive experiences for members, rather than someone focused purely on making sales calls.