Complaint Projects
Looking for freelance Complaint jobs and project work? PeoplePerHour has you covered.
PHP Developer with AWS Experience
In order to handle bounces and complaints, we have recently implemented for our Amazon SES the following: a) A script for Handling Bounces and Complaints. b) We have also set up the SQS / SNS and implemented PHP script for checking the SQS topic in case of high bounces /complaints rate and in that case send an email / text. c) In addition, we have also setup a cron for running the script. We noticed that there have been Bounces and Complaints again. Now we require PHP developer, preferably with Laravel 7.x experience & AWS experience to check why the above solution + automatic email block solutions haven’t worked and what we can do to address this issue.
a month ago24 proposalsRemote
Past "Complaint" Projects
Give answer to complaint form and help me file it illionios dist
I am from Australia and all I need is someone to give me the correct form to file an Answer to complaint (background below) and help me file it online (I will pay the fees). Or teach me how to file it online. I have signed up to illionios court filing but cannot seem to find the case at all when I try to search it to file. I also want to make sure I'm using correct form. So Summary- give me the form, I will fill my defence, and then help me file it asap Back ground - i am defendant in the matter of MILLIMAGES S.A. v. THE PARTNERSHIPS et al, Civil Action No. 24-cv-1614, pending in the Northern District of Illinois, Eastern Division. You have been named due to your infringement of Plaintiff’s registered trademarks and copyrights identified in the Complaint
I require a copy of a website from the 11th March 2024
Hi I am looking for a copy of what a website was like as of the 11th March 2024. I have tried wayback machine and all the usual sites but have had no joy at all. I am currently in a dispute with a Dental Practice whose T&Cs were different on the 11th March to what they are today as since I made a complaint they are now trying to cover their tracks. Is there anybody who can help me obtain a copy of what their website was like on the 11th March 2024 including links to other pages etc. I basically need to show what the website looked like to me when I checked it on the 11th March as they are denying a specific policy was ever there at that time despite me having a screenshot of it! Any help appreciated. Website: https://www.primadentdental.co.uk/ Page in question that they have sneakily updated since 11th March: https://www.primadentdental.co.uk/wp-content/uploads/2023/01/Terms-and-conditions.pdf They are stating that my 1st screenshot was NEVER on their website in 2024 at all! On the footer of their website is a link called Terms & Conditions which originally pointed to the page in my 1st attachment and as you can see this was as of the 11th March 2024 as per 2nd screenshot showing when their website was last updated! However click on T&Cs today and it takes you to a totally updated Cancellation policy! Thanks in advance Janette
Complete Explanation For Data Science Resume Projects
I want help in explaining my data science projects in interview in a detailed manner . I am data science professional looking for a job switch of 3 years. Projects: 1) CONSUMER COMPLAINT CLASSIFICATION (NLP) Building an API and training model to classify future complaints based on its content for a banking firm. The dataset is of 2 million rows, 5+ years historical data. Skills/Technology: Python, SVM classification, Random Forest ,Flask, Glove ,Word2Vec 2) PREDICTIVE MAINTENANCE Built an end to end machine learning model for a heavy industry firm which records different features like power,temperature etc for machines and predicting whether failure will happen or not. Skill/Technology: Python, FastAPI, Digital Ocean.,Streamlit,Docker 3) RECOMMENDATION ENGINE FOR AUTOMATED TRADING PLATFORM Developed custom Technical Indicators Functions to analyse historical price data and market trends, triggering buying signals when specific conditions were met. Empowered traders clients with actionable insights by providing timely buy signals aligned with market trends. Skill/Technology: TA-Lib, TensorFlow, NumPy, Pandas, sklearn, statsmodels 4) INSURANCE POLICY CROSS SELLING A classification/ranking project aimed to detect health insurance customers most likely to buy a new type of insurance from the company - car insurance. To solve this problem a machine learning model was built to classify the customers by their probability of buying the insurance. The Heroku platform was used to deploy the ML model, which will respond to requests via API. Skill/Technology: XGBoost,LightGBM, NumPy, Flask,Heroku 5) CUSTOMER CHURN PREDICTION FOR A MALAYSIAN BANK Developed a model to analyse customer data and predict churn to boost customer retention.Employed statistical techniques on customer data using Pandas, Seaborn, and Sklearn. Reduced customer churn rate by 7%, leading to increased revenue, lower marketing costs, and enhanced customer loyalty.
CQC support and maintenance for UK medical businesses
Independent doctor business Already registered with CQC and worked with an advisor to get to this stage, currently looking at options to switch to a different advisor for a better service. - To liaise and work with the business. - To provide advice, guidance and support in the administration, documentation, policies, procedures and infrastructure to maintain the business private doctor registration with the Care Quality Commission (CQC) complying with the current Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. - To advise and support the business in relation to the fundamental standards and regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 in proportion to the independent healthcare service being provided. - To develop, review and maintain written policies and procedures relating to the patient healthcare service provided by the business - To provide comprehensive advice on health and safety and risk assessment in relation to the risks associated with providing an independent healthcare service at the clinic premises Support to include: - mock inspections/assessment visits (virtual or on site) to the business and provision of an assessment report - assisting with the monitoring of the quality of the provided patient service in relation to policy review and updating, record keeping, staff recruitment, risk assessments, safeguarding, infection control, received complaints, accidents and incidents, patient satisfaction and patient outcomes - reviewing and amending relevant supporting documents in relation to maintaining CQC registration - e-mail, video call and telephone support in relation to issues of maintaining and complying with CQC registration. If you are able to provide this level / something more comprehensive, please apply with your proposal and information about your background and experience. We look forward to hearing from you!
opportunitypre-funded
Management of amazon seller account in Germany
Amazon Account Management Professional in Germany Required A small UK based coffee company requires freelance professional to manage their Amazon seller account in Germany on an ongoing monthly basis. The selected candidate will be responsible for handling all aspects of the client's account including product listings, inventory levels, customer support, marketing campaigns and sales reports. Strong knowledge of Amazon's marketplace policies and selling guidelines in the German market is essential. Prior experience of at least 2 years managing an Amazon seller account in Germany and optimizing sales through techniques like CPC advertising, PPC campaigns, sponsored product listings is mandatory. Proficiency in German is a prerequisite for interacting with customers, resolving complaints and representing the brand on the platform. Stock tracking and replenishment based on sales trends and purchase predictions would also be part of the role. Periodic sales performance reports need to be submitted to the client. The ideal candidate must have proven expertise in retail operations, e-commerce strategies, web analytics and digital marketing channels. Strong organizational abilities and technology skills to independently handle the workflow are expected from the freelancer. Commitment to quality customer service and reliability is important as this is an ongoing agreement. Only serious freelancers with relevant portfolio of clients may apply for this position.
Testing of our website
Internal Audit of our website and onboarding under our offshore Seychelles License Secret shoppers - sales Aim: They are to go through the Skilling onboarding process and give us feedback on: > The ease of the onboarding process (you are not required to upload documents as there is a 15 day window within which you can upload documents before the account is blocked) > The local language and errors in the language > They should follow through to make a minimum deposit of Euro / USD 25 or 50 where applicable > Comment on the look and feel of the deposit process > Have they been contacted by an Account Manager at this point? > Do not reach out to customer support - the aim is to get to speak to sales / account manager. You should insist to be in touch with an Account Manager If an account manager did not reach out to them within 48 hours we are to be notified > Take details of the account manager reaching out to them. Comment of the level of professionalism of the account manager --Questions to be asked to the Sales / Account Manager: --Question the methods of deposits available and the cost of the deposit --Question whether there are bonuses and current contests being run by Skilling Complaint situation handling: --If you have come a real issue during the above process then let us know what the issue is and bring this up as a complaint and let us know how the account manager handled this complaint --If there is no official complaint then you can pick on one of the below and complain about one of the following and let us know how the account manager has handled this complaint: --High fees on trading -- Lack of transparency on fees associated with trades -- The terms of the contests and bonuses are not clear -- The risk associated with the product are not clear on the onboarding / site -- The above is sufficient for the purposes of our internal testing. Please advise your CID number and the funds deposited shall also be returned to you in the same method the deposit was made.
Complete Explanation For Data Science Resume Projects
I want help in explaining my data science projects in interview in a detailed manner . I am data science professional looking for a job switch of 3 years. Projects: 1) CONSUMER COMPLAINT CLASSIFICATION (NLP) Building an API and training model to classify future complaints based on its content for a banking firm. The dataset is of 2 million rows, 5+ years historical data. Skills/Technology: Python, SVM classification, Random Forest ,Flask, Glove ,Word2Vec 2) PREDICTIVE MAINTENANCE Built an end to end machine learning model for a heavy industry firm which records different features like power,temperature etc for machines and predicting whether failure will happen or not. Skill/Technology: Python, FastAPI, Digital Ocean.,Streamlit,Docker 3) RECOMMENDATION ENGINE FOR AUTOMATED TRADING PLATFORM Developed custom Technical Indicators Functions to analyse historical price data and market trends, triggering buying signals when specific conditions were met. Empowered traders clients with actionable insights by providing timely buy signals aligned with market trends. Skill/Technology: TA-Lib, TensorFlow, NumPy, Pandas, sklearn, statsmodels 4) INSURANCE POLICY CROSS SELLING A classification/ranking project aimed to detect health insurance customers most likely to buy a new type of insurance from the company - car insurance. To solve this problem a machine learning model was built to classify the customers by their probability of buying the insurance. The Heroku platform was used to deploy the ML model, which will respond to requests via API. Skill/Technology: XGBoost,LightGBM, NumPy, Flask,Heroku 5) CUSTOMER CHURN PREDICTION FOR A MALAYSIAN BANK Developed a model to analyse customer data and predict churn to boost customer retention.Employed statistical techniques on customer data using Pandas, Seaborn, and Sklearn. Reduced customer churn rate by 7%, leading to increased revenue, lower marketing costs, and enhanced customer loyalty.
Competitor Analysis
We would like you to review our website and those of the below competitors and report to us on the below points: Our website to be reviewed against the below competitors is: https://skilling.com/row/en/ Secret shoppers - Competitor analysis Countries to register under: Colombia Brazil Vietnam India China Comment on the onboarding process compared to the one you have followed at Skilling: - Was the onboarding process available in your local language - Did you have to upload documents, what type of documents are accepted? - Was the onboarding process longer compared to that at Skilling? - Methods of deposits available / fees on deposit - Did an account manager or sales person reach out to you? How long did it take for them to reach out to you? - Was there a complaint you raised and how was this handled? Competitor websites we would like you to sign up with please: Etoro Plus500 AvaTrade IG Trading212
Write emails about leak, insurance claim to a flat
Looking for a PA/admistrative support to write emails/written complaints about leak to my flat in around Paddington, claim insurance, etc. Want you have: 1. experience in PA, Virtual Assitant, office administrator, could write and communicate in an efficient and effective way. 2. trustworthy and disciplined. 3. live in the UK and have the experience of a leaseholder/landlord dealing with all kinds of issues and stakeholders, disputes, complaints is a plus. Work on hourly basis. If good, could be using regularly.
Contribution Recognition: An Informative Presentatio
As a project presenter, my intent is to share examples of scenarios where employees hard work is not appreciated to the fullest following by an improvement plan. As the audience is a mix of employees and senior managers , I need to ensure there is humor and a good positive msg involved. The presentation should show very simply on the unacknowledged contributions that employees have been making to the organization. The crux of my presentation will focus on the topic "My Contribution is not Recognized." Skills and experience in this case will involve: -Ideal freelancers should be able to demonstrate a proficient understanding of corporate dynamics and how contributions are measured and recognized. -Evidence of prior works where you've effectively communicated sensitive topics to a management-level audience is a bonus. -Experience in creating engaging, concise presentations that effectively communicate the message in question. -Familiarity with developing content that can be persuasive and enlightening, without being confrontational will be highly valuable. The goal is to create a presentation that not only brings to light my contributions but also initiates a dialogue about the recognition process. It's important that this presentation initiates a positive change and doesn't come off as just a complaint. It's crucial to have a balanced, respectful, yet assertive tone throughout the presentation.
Seeking a Customer Service Representative for Online Support
I am looking for a customer service representative who can assist me with attending to my clients online, and also helping them with my cartoon and comic books and other related tasks. You will be responsible for answering inquiries, resolving complaints, providing information, and processing orders and payments. You will also need to communicate and coordinate with me and other team members as necessary. To be successful in this role, you should have excellent communication skills, a positive attitude, and a customer-oriented mindset. You should also have some knowledge and interest in cartoon and comic art, and be able to work with various platforms and tools, such as email, chat, social media, and online payment systems. You should be able to handle multiple tasks and deadlines. The payment for this project is £19 per hour, and the duration is negotiable depending on your availability and performance.
opportunity
Adapt Organisation Policies from Templates
We are seeking a freelancer with some HR experience. We are a Community Interest Company that supports social justice through providing affordable workspace, supporting artists and building partnerships. We have completed training around developing and updating our policies and have been given templates to adapt to our organisation. We need someone to adapt 8 policies. You would just need: - to read through each policy adapt /delete irrelevant areas. - Add our Logo and organisation name - Add front cover if needed - Add appropriate responsible staff names where appropriate - For safeguarding policy add a local authority contact. - If you have better templates/formats, happy to use that List of policies: - [ ] Bullying & Harassment - [ ] Manage allegations concerns (this could be part of Complaint’s Policy) - [ ] Whistleblowing - [ ] safeguarding- adult at risk or child protection - [ ] Online Risks/ Operating online, - [ ] Complaints process - [ ] Organisational Code or Conduct - [ ] Recruitment policy (safety) - Financial Management _Equality Policy This should be a 1 day task. with Wednesday turnaround. Please reply with previous experience of HR or adapting organisational policies.
AML risk assessment and policies and procedures
I require anti-money laundering (AML) risk assessment, policies, controls and procedures to manage and mitigate the risks identified. Also need, Cookie Policy, Privacy Policy, Terms of Service, Copyright Notice, and Complaints Policy. I can share example from a different platform with you and some templates. Could you support with this? Thanks
I need a quote for a few links that need to be deleted!
I wanted to reach out to get some quotes on how much the links below would cost to remove and how long it would take to remove each one. https://vancouversun.com/news/staff-blogs/ubc-review-into-franco-cavaleri-is-secret-meanwhile-marijuana-industry-beckons-the-former-bodybuilder https://vancouversun.com/news/staff-blogs/academic-integrity-why-a-vancouver-scientist-filed-a-complaint-with-ubc-over-a-current-phd-candidate https://nationalpost.com/news/local-news/former-b-c-bodybuilder-faces-scrutiny-at-ubc-for-false-claims https://nationalpost.com/news/local-news/ubc-investigates-claims-involving-former-bodybuilder
opportunity
Help document a complaint to legal ombudsman
I have been let down by my solicitors and I need to make a complaint to the ombudsman
opportunitypre-funded
Experienced Complaint handler
We need an experienced handler to deal with a complex case, which could potentially have legal implications if not addressed.
opportunity
Structural Calulcations For Basement With Detailed Instructions
Hi, We have a basement which is existing. The current floor to ceiling height is 2.01m. We require to dig the property basement to a minimum of 2.5m to comply with building control. Also a light well/emergency escape will need to be constructed as shown in plans. We require structural calculations (complaint with building control) for this and detailed drawings & instructions for the builder on how to do the underpinning works. Please see the plans attached. Thanks
Leaflet Design - Tri fold
Hello, I need a trifold leaflet designing This is for our Gas department in a construction and maintenance company. The leaflet will need to be black and yellow with the Gas safe logo on it. I will attached the logo and our registration number. The wording needs to be something like: Letsby Fixed are an established property maintenance specialist covering the Yorkshire Region. We undertake all aspects of property maintenance from full refurbishments to minor repairs. Our Gas Engineering department is a fist class, fully qualified and Gas Safe Complaint company. We can undertake all types of Gas Servicing, repair and installation. We are offering a Boiler Repairs Landlord Gas Safety Certificates Boiler Installations Central Heating systems Gas Servicing Gas Fire servicing and Installation Water Heaters Flued Cookers We are currently offering Landlord Gas Safety Certificates to Landlords and Estate Agents for only at £45 plus VAT. I have attached some photos for your consideration. If you could photoshop the gas safe logo onto our vans that would would be great. If you could also design the tri fold leaflet and include more standard information on what a Gas engineer can do that would be great. Thanks Steve
Assess website issue
We have a website built in HTML/PHP/CSS. Recently, we have had complaints from users that the hamburger icon next to the 'Start Free Trial' button does not function; it either does not drop down or does not do anything when clicked. I am not able to personally reproduce this across any browser or device. I am looking for someone to see why this may be occuring. It seems to have spontaenously started happening over the past few weeks, we have not made any major changes. The winning freelancer should be confident in modern web practices & making sure sites are browser compatible. This is a project that requires an immediate start, IE, today. Our website can be found here - https://streamerr.co