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Testing of our website
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Post a project like this€55(approx. $60)
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WordPress Expert/Woocommerce Expert/Data Scientist/Python Expert/Auto-CAD/3D/2D Animation/ White Board Animation
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⭐UK's no.1 Graphic Designer ⭐| Expert 2D/3D Render | Video Animator | Web Developer |Logo Designer |Graphic Animations | Video Editor ||Illustration.
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Software Testing | Website Testing | Mobile Apps Testing | Website Usability Tester | QA Software Tester | QA Engineer
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Description
Experience Level: Entry
Internal Audit of our website and onboarding under our offshore Seychelles License
Secret shoppers - sales
Aim: They are to go through the Skilling onboarding process and give us feedback on:
> The ease of the onboarding process (you are not required to upload documents as there is a 15 day window within which you can upload documents before the account is blocked)
> The local language and errors in the language
> They should follow through to make a minimum deposit of Euro / USD 25 or 50 where applicable
> Comment on the look and feel of the deposit process
> Have they been contacted by an Account Manager at this point? > Do not reach out to customer support - the aim is to get to speak to sales / account manager. You should insist to be in touch with an Account Manager
If an account manager did not reach out to them within 48 hours we are to be notified
> Take details of the account manager reaching out to them. Comment of the level of professionalism of the account manager
--Questions to be asked to the Sales / Account Manager:
--Question the methods of deposits available and the cost of the deposit
--Question whether there are bonuses and current contests being run by Skilling
Complaint situation handling:
--If you have come a real issue during the above process then let us know what the issue is and bring this up as a complaint and let us know how the account manager handled this complaint
--If there is no official complaint then you can pick on one of the below and complain about one of the following and let us know how the account manager has handled this complaint:
--High fees on trading
-- Lack of transparency on fees associated with trades
-- The terms of the contests and bonuses are not clear
-- The risk associated with the product are not clear on the onboarding / site
-- The above is sufficient for the purposes of our internal testing.
Please advise your CID number and the funds deposited shall also be returned to you in the same method the deposit was made.
Secret shoppers - sales
Aim: They are to go through the Skilling onboarding process and give us feedback on:
> The ease of the onboarding process (you are not required to upload documents as there is a 15 day window within which you can upload documents before the account is blocked)
> The local language and errors in the language
> They should follow through to make a minimum deposit of Euro / USD 25 or 50 where applicable
> Comment on the look and feel of the deposit process
> Have they been contacted by an Account Manager at this point? > Do not reach out to customer support - the aim is to get to speak to sales / account manager. You should insist to be in touch with an Account Manager
If an account manager did not reach out to them within 48 hours we are to be notified
> Take details of the account manager reaching out to them. Comment of the level of professionalism of the account manager
--Questions to be asked to the Sales / Account Manager:
--Question the methods of deposits available and the cost of the deposit
--Question whether there are bonuses and current contests being run by Skilling
Complaint situation handling:
--If you have come a real issue during the above process then let us know what the issue is and bring this up as a complaint and let us know how the account manager handled this complaint
--If there is no official complaint then you can pick on one of the below and complain about one of the following and let us know how the account manager has handled this complaint:
--High fees on trading
-- Lack of transparency on fees associated with trades
-- The terms of the contests and bonuses are not clear
-- The risk associated with the product are not clear on the onboarding / site
-- The above is sufficient for the purposes of our internal testing.
Please advise your CID number and the funds deposited shall also be returned to you in the same method the deposit was made.
![Irene C.](https://dw3i9sxi97owk.cloudfront.net/uploads/thumbs/538ad310fac581da05f9b5ee6963c6b7_150x150.png)
Irene C.
100% (59)Projects Completed
10
Freelancers worked with
38
Projects awarded
21%
Last project
9 Jul 2024
Spain
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Can you provide more around what information we will have to share to set up these accounts please?
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Can you share your website link?
10876781087609
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