Write emails about leak, insurance claim to a flat

Looking for a PA/admistrative support to write emails/written complaints about leak to my flat in around Paddington, claim insurance, etc.

Want you have:
1. experience in PA, Virtual Assitant, office administrator, could write and communicate in an efficient and effective way.
2. trustworthy and disciplined.
3. live in the UK and have the experience of a leaseholder/landlord dealing with all kinds of issues and stakeholders, disputes, complaints is a plus.

Work on hourly basis. If good, could be using regularly.