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Outsourced IT Support & VBA Support Partner Required
Multi-Site Care Group | Ongoing Support Contract We are a growing multi-site care group seeking a reliable IT support provider, small technical team, or agency to support our day-to-day operations across multiple locations. We are not looking for a sole freelancer, unless there is clear contingency cover in place. Ideally, we want an established provider with at least a second person available for resilience and continuity of service. About us 10 care sites Each site has approximately 4 laptops and 4 mobiles 1 central team with around 15 user-specific laptops Current setup At site level, devices are generally not user-specific In the central team, laptops are user-specific Access to our individual software platforms is managed through user logins, but support for those SaaS systems is not part of this role Microsoft Office Standard BlueHost hosting 2 WordPress websites Dropbox for file sharing Many of our operational files rely on VBA, so experience in maintaining and modifying VBA-based files is essential Support required We are looking for ongoing support in two main areas: 1. General IT support Approx. 2 hour per week Setting up new laptops and installing relevant programmes Assisting users with technical issues 2. Application / VBA maintenance Approx. 2 hours per week Updating and modifying VBA-driven files and tools Supporting operational file maintenance and improvements Response expectations User support required same day, ideally within 3–4 working hours Support hours: weekdays, 9am–5pm Application maintenance can usually be completed with a 1 working day turnaround Non-urgent upgrades can have a longer lead time, such as up to 1 week Occasional larger technical projects / builds may also arise from time to time Ideal provider We would particularly like to hear from providers who: already support similar clients or multi-site businesses have an established track record in outsourced IT support have strong Microsoft desktop support capability have solid experience with VBA troubleshooting, file maintenance, and updates can provide dependable cover and business continuity Please include in your response a short overview of your business / team where your team is based how many people are in your support team your experience with similar clients your experience with VBA support and maintenance your support hours and typical response times your pricing structure your onboarding availability We are looking for a provider who can offer a practical, responsive and dependable service, with the flexibility to support occasional larger pieces of work as needed. If you feel your team would be a good fit, we would be pleased to hear from you.
16 days ago13 proposalsRemoteopportunity
AI Monitoring Platform for UK Company Alerts
Project Title: AI Monitoring Platform for UK Company Financial Distress & Insolvency Alerts (SIC-Based) Project Overview: I’m looking for an experienced developer (or small team) to build an AI-powered monitoring platform or intelligent agent that tracks UK companies within pre-defined SIC codes and automatically alerts me when there are signs of financial distress or insolvency. The system should continuously monitor company data, detect risk signals, and provide both real-time alerts and structured reporting. Core Objective: To proactively identify companies within selected industries that are: Experiencing financial decline (e.g. credit score drop) Entering insolvency processes (e.g. notice of intent to appoint administrators) Showing early warning signs of distress Key Functional Requirements: 1. Company Data Collection The platform must: Pull and maintain a live database of UK companies filtered by selected SIC codes Sources should include: Companies House API Commercial data providers such as Creditsafe, Experian, Dun & Bradstreet (or similar via API) 2. Data Monitoring (Automated & Ongoing) The system should periodically (daily or weekly) re-check and update the following: Credit score (via commercial providers) Filing timeliness (overdue accounts, confirmation statements, etc.) Insolvency indicators: Notice of Intent to Appoint Administrators Administration Liquidation CVAs Director changes: Appointments Resignations 3. Financial Data Enrichment (Important) Where available, the platform should also pull and display from latest filed accounts: Turnover / Revenue Balance sheet data (e.g. total assets, liabilities, net assets) This can be sourced from: Companies House filings (accounts data) Or via commercial data providers if more structured/standardised 4. Alert Triggers The platform must generate alerts when: A company’s credit score drops by 5% or more Include the exact percentage drop in the alert Any insolvency-related event is detected, including: Notice of Intent for Administration Administration Liquidation 5. Alert Delivery Alerts should be sent via: Email (minimum requirement) Ideally also: Slack / Microsoft Teams Web dashboard notifications 6. Reporting (Key Requirement) The system must automatically generate and send: Daily report Weekly report Monthly report Each report should be delivered as a spreadsheet (Excel or Google Sheets) and include: Columns to include (minimum): Company Name Company Number SIC Code Date of event/activity Type of event (e.g. credit score drop, insolvency notice, director change) Previous credit score New credit score % change in credit score Filing status (on time / overdue) Insolvency status Director changes (summary) Turnover (latest available) Key balance sheet figures (assets, liabilities, net position) Reports should clearly show date-stamped activity and allow filtering/sorting. 7. Dashboard / Interface (Preferred) A simple dashboard to: View and filter companies by SIC code Track alerts and risk levels View historical changes and trends Export data 8. AI / Intelligence Layer (Optional but Preferred) Identify early warning signals before insolvency Highlight patterns (e.g. repeated late filings + score decline) Rank companies by risk level or likelihood of distress Technical Requirements: Experience integrating APIs (Companies House + credit agencies) Ability to build automated data polling (scheduled jobs) Cloud-based database and infrastructure Alerting and reporting automation Scalable architecture Data Sources (Must Be Used): Companies House API (free, primary source) Commercial credit data providers such as: Creditsafe Experian Business Dun & Bradstreet Please advise on: Best provider(s) to use API access requirements Ongoing data/licensing costs Deliverables: Fully functioning monitoring and alert system Automated reporting (daily, weekly, monthly) Spreadsheet output format Documentation and user guidance Ability to adjust SIC codes and thresholds Optional ongoing support Nice to Have: CRM integration (e.g. Zoho) Webhooks for automation Customisable reporting Data visualisation Budget & Timeline: Open to proposals – please include: Estimated cost Timeline Recommended tech stack Relevant experience / similar projects
14 days ago32 proposalsRemote