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Research & assess whether events will disrupt treasure hunts
# Background We run 16 self-guided treasure hunts in cities across the UK. Customers play the treasure hunts on their phones, following fixed routes through public streets, parks, squares and city-centre areas while finding clues in their surroundings. Occasionally, an event in a city can disrupt a game. Examples include parades, protests, markets, festivals, filming and large sporting events. These events may block access to clues, streets, landmarks, squares, or other public spaces used in the game. We monitor upcoming events so we can decide whether to: * block customers from booking on dates with serious disruptions, or * warn customers that something potentially disruptive is happening. This matters because if players cannot access part of the route, they may call us during the game (which is stressful to handle), assume the game is broken, or abandon their game altogether. Different disruptions have different levels of impact: * If the start of the game or a clue location is inaccessible, we may need to block bookings or modify the game. * If a square is closed but there is no clue in it, players can often go around it. In that case, we would usually warn them rather than block the game. # Trial task This task is to assess whether 3 events would disrupt our games. This is a trial task. If successful, we are looking for ongoing support with this task and other admin and operations tasks. Below are 3 events in Bristol and York. The task is to research and assess whether these events will disrupt the treasure hunt route in the relevant city. Use the event information, route maps, and your own web research needed to make your decision. Event 1: (Bristol): https://www.bristolharbourfestival.co.uk/ Event 2: (Bristol): https://www.lovesavestheday.org/ Event 3: (York): https://www.futuresoundgroup.com/post/self-esteem-announced-as-live-at-york-museum-gardens-headliner # Recommend an action for each event For each event, review the event details, the route map, and any other reliable sources you can find. Then recommend one of the following 4 actions: 1. Warn players Recommend this when the event affects part of the route, but players should still be able to complete the game. For example: * the area may be busier than usual * players may need to take a small diversion * part of the route may be less convenient, but no clue locations seem to be affected Please write a short message that will be shown to players that book this date, e.g. “The Yorkshire Marathon is on, making the city busier than usual.” 2. Escalate to Paul & Ian Recommend this when the event may affect one or more clue locations, block access to a key part of the route, or make the game difficult or impossible to complete. If you recommend escalating it, explain clearly: * which part of the route is affected * whether any clue locations appear to be affected * why you think the disruption is serious * what information you used to reach that conclusion We will then decide whether to modify the game, warn players, or block customers from booking. 3. No action needed Recommend this when the event does not appear to affect the route in any meaningful way. Briefly explain why you think it is unlikely to disrupt the game. 4. More information needed Recommend this when the event might disrupt the game, but there is not enough information yet to decide confidently. Explain: * why it might cause a disruption * which part of the route may be affected * what information is missing * what you would do next to confirm it For example, the next step may be checking with the organiser, checking with the local council, or waiting for a route map or road closure notice to be published. # Deliverables Please deliver the work as a Google Doc. For each of the 3 events, provide: 1. Recommended action: Warn players / Escalate to us / No action needed / More information needed 2. Notes: an explanation of why you reached that recommendation, including which part of the route may be affected, if relevant 3. Source links: links to any pages, maps, event websites, council pages, road closure notices, or other sources used to understand the event # Additional resources If selected, we will also provide: * these instructions in Google Docs format * full route maps showing clue locations * a worked example of how we normally approach this task # The priority is accuracy It is important that this task is done precisely. Our priority is accuracy over speed. For that reason we are looking for a careful, detail-oriented human (and definitely not someone just using AI!) # Time limit: 3 hours If you reach 3 hours, please stop and give us your notes so far. It's not a problem, we just want to understand how you work. Thank you! Paul & Ian Founders
a month ago11 proposalsRemote