Insights
Insights
- by Necie E.
- Posted: 16 Sep 2016
Freelance Training
- by Kassim H.
- Posted: 16 Aug 2016
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Kassim H.
London, GBAppalling, Francis will not reply to any of our messages and has not returned our Company Laptop. NEVER USE
Francis E.
This was a situation of bad blood which was allowed to continue with London Training for Excellance over time. I received approximatly 4-5 five star reviews from this organisation for training provided to delegates from organisations as diverse as the Saudi Department for Education, BAE Systems PLC and the Bank of Korea. All of which I was able to tailor my skills to and apply twenty plus years of serving PLC's to.
I did over the time periods that this training was delivered provide informal feedback - blogs posted to this organisation's website were written up with spelling mistakes intact, delegates became tired of the providers requests of them that their training was ended earlier than they expected, training materials provided by this training organisation showed an almost negligent knowledge of the subject matter. Often as in the last instance these deficiencies had to be covered by unscheduled interventions by myself. Switching on their business computer to be greated with a message that the Microsoft packages loaded thereon were not done so under licence was another example of matters which had to be communicated to LTE as hardly appropriate.
The final course delivered for this organisation was typical. LTE failed to show up to greet or say hi to their client. The certificate provided to the delegate mis-spelt her name, no training materials or presentation slides were provided by the organisations at 10pm on the Sunday before the Monday start of the training... something that I had intervene in.
When you asked for reasons for this fudging and excuses were rampant. We're not responsible for the blog on our website for example, we sent that presentation being another classic attempt at avoiding responsibility. The email trail stops though when you ask for that email where the presentation was sent.
Regarding the Laptop noted above this had been provided for a training course months earlier. I returned to the venue two days after the course was completed, and in my own time, and asked the London Training for Excellance via Abdel who runs it to send an email to the site's admin staff to confirm that the laptop was to be left with them and without further explination he failed to do so.
The 'company laptop' (to the best of my knowledge a 3-4 year old Acer computer with a value per Ebay of approx. £50) was the one they failed to collect after two of their courses (as they failed to show up to greet their client at any point) and the one noted in the paragraph above. Whilst it would have been prefarred that the accident that result in it did not occur the obligation to collect this at the end of their course was theirs. Ditto making adequate plans to do so.
LTE decided to cease to answer business emails sent to them after I stopped taking their calls. It was important I felt to have interactions between us, and there's written proof re all of the above, in writing. That comes down to how I've been trained and what is appropriate in the circumstances.
You are free to decide whether to work with this body at any level and it's unfortunate that this has to be put in writing. It was done though many months after comments were first made about standards which thereafter continued to slip.
- by Tristan B.
- Posted: 1 Aug 2016
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No result found
- by Jamie B.
- Posted: 12 Jul 2016
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No result found
- by Oskar L.
- Posted: 11 Jul 2016
- by Mark F.
- Posted: 23 Jun 2016
Business Proposal & Business Plan polishing
- by Geraldine G.
- Posted: 20 May 2016
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No result found
- by Robin B.
- Posted: 19 May 2016
- by Mario B.
- Posted: 18 May 2016
- by Gary B.
- Posted: 16 May 2016
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No result found