Did not resolve the initial issues with DNS settings. The contractor came up with a different solution which involved a significant extra cost. We agreed on that. Then he added additional costs that we had not agreed on, and threatened me with legal actions if I did not comply.

All in all, our email started working with a new Google Workspace account. The issue was resolved, however at a higher cost and longer time period.

Asked David to assist with Gmail and GDrive migration to Microsoft 365.
Unfortunately, he caused a major security breach by handing our login information to his cousins in Germany and India to access our company accounts using their mobiles. I had to get Microsoft to assist in securing the account.

Then added an extra £250 on at the end of the job for "extra time and effort". He has lots of hidden charges that he will not make you aware of and will say yes to everything including remote assist services but then bill you at the end without any warning that these were additional services. I made clear everything we required including Sharepoint before he started the job but is now trying to charge more.

Then comes all the threats of legal action to the point PPH Admin has had to step in and ask him to stop with the threats. Emails seem to be working ok, but Sharepoint has not been set up correctly so Microsoft are assisting in fixing this.

I wish I had paid more attention to the other reviews saying the same about David’s hidden charges. I had a very bad experience.