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    Carla F.

    Carla F.

    Business Development Specialist, Telesales, Telemarketing, Lead Generation,...

    London, United Kingdom

    English speaking

    Well-rounded Business Development Specialist, Expert in Telesales | Telemarketing | Lead Generation | Appointment Setting with over 20 years of solid work experience across a variety...Read moreWell-rounded Business Development Specialist, Expert in Telesales | Telemarketing | Lead Generation | Appointment Setting with over 20 years of solid work experience across a variety of sectors in both B2B and B2C demanding environments.

    My services include:

    - Business Development,
    - Telesales, Telemarketing, Cold Calling,
    - Lead Generation, Appointment Setting,
    - Research, Data Gathering, Data Entry, Data Cleansing,
    - Virtual Assistance, Customer Support,
    - Marketing, Email Marketing, Email Handling,
    - Admin Support, CRM Management, Typing


    Summary of Experience/Skills:

    - Well-rounded professional with over 15 years of solid work experience in Sales, Marketing and Customer Service;
    - Long track record in delivering excellent customer service and exceeding sales targets in fast-paced and challenging sales environments with high volume of call handling;
    - Excellent communicator with a professional, polite and confident manner;
    - Strong business acumen and high Customer Care awareness, consultative approach to sales;
    - Holder of an NVQ Telesales level 2 qualification;
    - Business Management plus sales and customer service training and supervision experience;
    - Computer savvy and advanced internet user;
    - Strong fact finding, research and negotiation skills;
    - Comfortable with liaising at senior executive level in any UK and international markets;
    - Flexible and easily adaptable to new situations, quick learner with a positive can-do attitude;
    - Ability to multitask and to remain calm under pressure, resilient character;
    - Persistent and able to handle rejection without discouragement;
    - Enthusiastic and result-driven hard worker, with self-initiative and ability to work autonomously;
    - Proactive, self-starter and self-motivated, entrepreneurial-minded;
    - Passionate about using own's expertise to help companies grow;
    - Dedicated, honest, reliable and results-oriented - I aim for 5* Client satisfaction on all my projects;
    - Career minded individual looking to put skills and expertise to the best use taking professional and personal growth to the next level.


    Area Covered: All


    For information on current/recent projects please kindly take a look at the feedback left by my Clients.


    Relevant Qualifications & Training:
    - NVQ Telesales Level 2
    - Several Sales, Customer Service and Tech training programs and certificates completed throughout career

      4.9
      (489)
      £25
      /hr
    Contact

    Skills

    administration supportcustomer serviceemail marketingappointment marketinglead generationbusiness developmenttelemarketingtelesalescall marketingcold calling +5
    business to business marketing (b2b marketing)business to business sales (b2b sales)business to consumer sales (b2c sales)outbound salessalesman
    Top Seller with earnings over £100kTop Endorsed

    Insights

    Freelancer Buyer
    Projects listed
    1
    Freelancers worked with
    0
    Last active
    Oct 03 2023
    Response time
    within two days

    Insights

    Freelancer Buyer
    Projects worked on
    288
    Buyers worked with
    204
    Last active
    Oct 03 2023
    Response time
    within two days

    Skills

    administration supportcustomer serviceemail marketingappointment marketinglead generationbusiness developmenttelemarketingtelesalescall marketingcold calling +5
    business to business marketing (b2b marketing)business to business sales (b2b sales)business to consumer sales (b2c sales)outbound salessalesman
    Top Seller with earnings over £100kTop Endorsed

    Insights

    Freelancer Buyer
    Projects listed
    1
    Freelancers worked with
    0
    Last active
    Oct 03 2023
    Response time
    within two days

    Insights

    Freelancer Buyer
    Projects worked on
    288
    Buyers worked with
    204
    Last active
    Oct 03 2023
    Response time
    within two days
    Skills Insights

    Insights

    Freelancer Buyer
    Projects listed
    1
    Freelancers worked with
    0
    Last active
    Oct 03 2023
    Response time
    within two days

    Insights

    Freelancer Buyer
    Projects worked on
    288
    Buyers worked with
    204
    Last active
    Oct 03 2023
    Response time
    within two days
    Skills Insights
    administration supportcustomer serviceemail marketingappointment marketinglead generationbusiness developmenttelemarketingtelesalescall marketingcold calling +5
    business to business marketing (b2b marketing)business to business sales (b2b sales)business to consumer sales (b2c sales)outbound salessalesman
    Top Seller with earnings over £100kTop Endorsed
    • Portfolio (1)
    • Reviews
    • Purchases
    • Endorsements
    Hide feedback
    I would like to learn a little more about your services and ...
    • Mortezaby Morteza M.
    • Posted: 30 Aug 2023
    • 0
    • Mon 6:34pm Morteza M.
      Morteza M.
      London, GB

      Carla has been very professional and structured in her process.

    I'm Danny from Frontline ics, we specialise in the sales, se...
    • Dannyby Danny G.
    • Posted: 8 Aug 2023
    • 0
    • 04 Sep 2023 Danny G.
      Danny G.
      Milton Keynes, GB

      Great work as always

    • 25 Aug 2023 Danny G.
      Danny G.
      Milton Keynes, GB

      Excellent, exactly as quoted.

    • Show more feedback (1)
    Telemarketing
    • Glennby Glenn I.
    • Posted: 9 Mar 2023
    • 0
    • 20 Apr 2023 Glenn I.
      Glenn I.
      Cheltenham, GB

      .

    • 17 Apr 2023 Glenn I.
      Glenn I.
      Cheltenham, GB

      Good progress and communication.

    • Show more feedback (2)
    Telemarketing
    • Imeldaby Imelda K.
    • Posted: 8 Mar 2023
    • 0
    • 29 Mar 2023 Imelda K.
      Imelda K.
      London, GB

      Very dedicated and gives 100% to the project

    • 25 Mar 2023 Imelda K.
      Imelda K.
      London, GB

      Excellent effort to get us clients

    • Show more feedback (2)
    Business Develoipment
    • Nicby Nic L.
    • Posted: 25 Jan 2023
    • 0
    • 24 Apr 2023 Nic L.
      Nic L.
      Liverpool, GB

      Great to work with. Consistent and thorough

    • 14 Apr 2023 Nic L.
      Nic L.
      Liverpool, GB

      Always on the ball and effective. Long term results and excellent communication

    • Show more feedback (6)
    Lead calling
    • Lynneby Lynne M.
    • Posted: 16 Jan 2023
    • 0
    • 20 Jan 2023 Lynne M.
      Lynne M.
      Glasgow, GB

      Carla was quick to get the campaign started and grasped what we were looking to achieve instantly. She is presenting us with exactly the information we asked for from our database leads. Its early days however so far, so good.

    Lead generation etc
    • Lauraby Laura S.
    • Posted: 26 Sep 2019
    • 0
    • 15 Nov 2019 Laura S.
      Laura S.
      London, GB

      Brilliant work, attention to detail and quick turnaround. Thanks Carla

    Telesales / Appointment Setting
    • Gavinby Gavin C.
    • Posted: 25 Oct 2019
    • 0
    • 15 Nov 2019 Gavin C.
      Gavin C.
      London, GB

      Very impressed so far and looking forward to continuing the relationship!

    Outbound Sales
    • Nunoby Nuno F.
    • Posted: 26 Aug 2019
    • 0
    • 21 Oct 2019 Nuno F.
      Nuno F.
      Lisbon, PT

      Good work!

    • 16 Oct 2019 Nuno F.
      Nuno F.
      Lisbon, PT

      Great work!

    Lead generation and telesales marketing plan for USA
    • Johnby John T.
    • Posted: 2 Jul 2019
    • 12
    • 10 Oct 2019 John T.
      John T.
      Sheffield, GB

      Carla performed as well as expected in this campaign and we would have no doubts about recommending her services to anyone who needs a serious telemarketing partner. John

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