Brilliant service! Thank you Gary and team.

Key Business Consultants LLP

Thank you Freya

They are great, easy to communicate and very fast!

Key Business Consultants LLP

Thank you Marta!

Excellent work, delivered extremely quickly

Key Business Consultants LLP

Thank you for the kind feedback

Good service

Key Business Consultants LLP

Thank you Kinan

erxcellent

Key Business Consultants LLP

Thank you Dannan

Excellent work from Gary. Would definitely recommend and will use him in future.

Key Business Consultants LLP

Thank you for the kind review Jason

Key Business Consulting was provided really an excellent training to understand the main aspects of XERO. And even after training time they were providing support and help for questions.
Thank you very much for Gary's team!

Key Business Consultants LLP

Thank you for the kind feedback Gulder

As expected - thank you

Key Business Consultants LLP

Thank you Geraint

Needed help with a US tax form - there are 2 types of form, both - apparently - need completing the same way simply with the business name and tax number. The longer, more complicated looking form appeared as though more specific company info was required. I was quoted £72 which seemed reasonable given I was unsure what parts needed completing, but then Key Business Consultants completed the wrong form, and it was literally a few words so I had to ask them to complete the correct one. Had this been me, I would likely have told the client they could do it themselves, or at least charge significantly less than this for the 2-3 minutes or so work - that would have ensured the customer was happy and trusted the service enough to return.

Key Business Consultants LLP

Hi Robin

This is an unusual feedback for us as can be seen from all the other feedback we have had on PPH over about 10 years and hundreds of reviews.

From your request I replied "A W8BEN is not complicated and I can help you complete that for £60+vat. It will take less than 30 minutes to complete." You accepted the proposal and I completed the W8BEN form as I indicated.

As you rightly pointed out the form needed to be the W8BENE which is for entities instead of individuals but is essentially the same form with responses to the FATCA indicator question. This was completed and returned accordingly.

The fact that you are taking on work which you are not qualified to perform and are attempting some form of service arbitrage is something of an ethical issue that we would not do ourselves. We are regulated chartered accountants with hundreds of satisfied clients.

In light of this review, we have to accept that but it clearly is not reflective of our service performed. We would therefore invite you to amend your review to something appropriate.