Italian Customer Experience Champion - Contract
- or -
Post a project like this£10/hr(approx. $13/hr)
- Posted:
- Proposals: 9
- Remote
- #2103176
- Expired
Italian Qualified Translator, Voice Over artist, E-commerce & Web-marketing Expert, Research Analyst
Pisa
Native Italian | Proofreader | Translator | Virtual Assistant | E-commerce Specialist | Amazon | Ebay | Shopify | Customer Support | Online Sales Supporter
Bari
358518519861975816151164315694772050711217771023105242310746
Description
Experience Level: Intermediate
Estimated project duration: Not sure
toucanBox is one of the fastest growing EdTech business in the UK. Growing 10% MoM, we are set to disrupt the educational toys sector on a global basis and have the backing of the most important investors in the industry. Now we need more of the right people to maintain and build on the phenomenal growth we have already achieved: are you ready for the adventure?
https://www.toucanbox.com/
We are looking for a native Italian speaking Customer Experience contractor to support us a couple of hours per day to look after our market in Italy. You'll be working as part of our International team and provide hands-on support with customer care.
This is an exciting opportunity for someone who wants to get an insight into a small start up, and learn what it takes to make a product internationally successful. Working as part of an autonomous team, you will need to be self-motivated and a great communicator and be able to work under your own initiative, and adapt quickly when requirements change.
Responsibilities include:
Providing friendly, helpful support to our customers, following the toucanBox brand and tone of voice
Providing support with translations of marketing materials
Driving customer insights to understand our Italian customer base by using their feedback to improve our product and our website conversion
What's in it for you?
The chance to learn fast from those you'll be working with
The chance to make a real difference at the growth stage of a company
The role can be remote or in-house (we're based in Hammersmith) for 2h/day although there may be days when we require more hours - subject to discussion / availability.
Get in touch!
https://www.toucanbox.com/
We are looking for a native Italian speaking Customer Experience contractor to support us a couple of hours per day to look after our market in Italy. You'll be working as part of our International team and provide hands-on support with customer care.
This is an exciting opportunity for someone who wants to get an insight into a small start up, and learn what it takes to make a product internationally successful. Working as part of an autonomous team, you will need to be self-motivated and a great communicator and be able to work under your own initiative, and adapt quickly when requirements change.
Responsibilities include:
Providing friendly, helpful support to our customers, following the toucanBox brand and tone of voice
Providing support with translations of marketing materials
Driving customer insights to understand our Italian customer base by using their feedback to improve our product and our website conversion
What's in it for you?
The chance to learn fast from those you'll be working with
The chance to make a real difference at the growth stage of a company
The role can be remote or in-house (we're based in Hammersmith) for 2h/day although there may be days when we require more hours - subject to discussion / availability.
Get in touch!
Adriana B.
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12 May 2024
United Kingdom
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