Help Desk Projects
Looking for freelance Help Desk jobs and project work? PeoplePerHour has you covered.
I need a mockup for a desk designed
II have measurements and a picture of a desk that I am having built, I need it conceptualised with a work environment including working space lay out, drawers, cabling required (Power + IT) etc I need this designed with measurements and explanations of how the work space will flow. Desk sizing is as shown however the depth of the desk is changed from 750mm to 450mm. I have also attached a picture of where the desk will sit with backgrounds and visual sizing, Power will come to the desk from the right where the wooden backing finishes but needs to be well hidden. I have also attached a similar example to give a rough idea of what is needed
6 hours ago11 proposalsRemoteHelp Desk Associate
As a help desk associate, you will be responsible for providing technical assistance and support to customers or employees with computer systems, hardware, or software issues. You will respond to inquiries, troubleshoot problems, and offer solutions to ensure customer satisfaction and productivity. Responsibilities: Provide first-line technical support via phone, email, or in-person to resolve customer issues promptly and efficiently. Identify and diagnose hardware and software problems and escalate complex issues to appropriate teams for resolution. Guide customers through troubleshooting steps and document solutions for future reference. Install, configure, and maintain computer systems, peripherals, and software applications. Collaborate with other support team members to ensure timely resolution of technical issues. Keep accurate records of customer interactions, technical issues, and solutions provided using ticketing systems or databases. Stay updated on product knowledge and industry trends to effectively address customer inquiries and concerns. Provide training and guidance to customers on using software applications or systems effectively. Follow established procedures and protocols for handling technical support requests and escalate issues according to priority levels. Continuously strive to improve customer satisfaction through proactive communication and problem-solving. Requirements: High school diploma or equivalent; additional technical certifications or training preferred. Proven experience in a technical support role or help desk environment. Strong knowledge of computer hardware, software, operating systems, and networking concepts. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Customer-focused attitude with a passion for providing exceptional service and support. Ability to work independently and collaboratively in a fast-paced environment. Attention to detail and strong problem-solving skills. Familiarity with ticketing systems and remote support tools. Flexibility to work shifts, including evenings, weekends, and holidays as needed. Commitment to continuous learning and professional development in the field of technology support.
18 days ago24 proposalsRemoteopportunity
Preliminary Ecological Appraisal (Survey and Desk Study)
I require a Preliminary Ecological Appraisal (Survey and Desk Study) which includes : 1. Desk Study Data from Biological Records Centre. 2. UK Habitat Survey. 3. Mileage. 4. Ecology Report and MAP Production.
17 days ago8 proposalsRemoteGraphic Designer Needed for Custom Booth Design
We are seeking a skilled freelance graphic designer to create a customized booth design that incorporates a specific logo for a professional home desk display. This project requires strict adherence to our detailed specifications, and the final artwork must be delivered by April 29th. Design Requirements: - Format: Submit final artwork as a high-definition PDF file, 300 DPI, without any bleed or cut lines. - Size: Dimensions should be 1000mm in width and 900mm in height. - Color Profile: CMYK. - Artwork Specifications: - All graphics must be vectorized, including fonts. - - Please ensure that all content is at least 50mm away from the edges to avoid trimming issues. Submission Deadline: Please send your completed design along with the SVG file of the logo provided to you by April 29th 6pm. Application Instructions: To apply, please send your portfolio showcasing similar works and your proposed approach for this project. Shortlisted candidates will be contacted promptly to discuss further details.
13 days ago16 proposalsRemoteOutgoing features to develop
Essential ( must speak English and UK hours ) Previous work experience or qualifications in a Web Development role Knowledge of/experience in Laravel and Vue (or something similar) Knowledge of/experience in MySQL (or something similar) Experience of monitoring and maintaining systems and networks Experience of solving technical and application issues by phone, email or in person Additional Skills Ability to work effectively as part of a team Ability to adapt feedback and criticism Effective self-organisational skills Strong problem solver All-round computer literacy Ability to establish good working relationships with colleagues Responsibilities A successful applicant would understand the importance of testing and documenting their work in an agile team environment. You will join a small team of experienced developers. Your main responsibility will be to enhance the LMS with new features and to fix any bugs that may arise. You will work closely with the IT support desk.
a month ago29 proposalsRemote
Past "Help-desk" Projects
I need to create a 3d design of a new small office space.
The office is about 100 sqm in size. I will send a drawing of how the space looks like. It's an open space but will need to do 1. A partitioned area of 12ft x 20ft for CEO Office. 2. A partitioned space for conference room 6 seater. 3. A front desk area. 4. A sitting are. 5. An open area with a work station for 4 and a single desk. Some corporate looking flowers. Color these should be white, coffee, Navy blue(minor) and dark yellow (minor)
opportunity
Marketing materials - Brochure, leaflet and small sign design
Designer Needed to create the following marketing materials for holiday nanny platform / agency: New Brochure of our services - this would be send to assist our company in creating partnerships with other businesses - such as hotels, wedding planners etc. We would like current brochure improved, new section about our holiday nannny service and a more upmarket and high-end design. Leaflet design . to be put in hotels and guest books . A4 size (one sided) and 3.5 X 8.5 inch size (one sided) with space for QR code Sign Design - small sign design - improving on existing version but for luxury hotel market with space for QR code 10cm X 15cm, portrait size - to be placed in photo frame and put in front desk of hotel or business Designer should have good knowledge of marketing and be able to create an eye catching design that suits or brand but will also work well in a luxury hotel
I need a sound engineer familiar with a Midas M32 desk.
I need the live band audio mixed and also send a clean feed to video mixer for live streaming. We are using a Midas M32 desk. We have base guitar, Keyboard, Synthesizer Keyboard, drums (with drum mics). And 5 singers.
I need interior design for my open plan living room
I need an interior designer who is passionate about mid-century / minimalistic interior decoration. I need help with creating a mood Board and layout of furniture to suit purpose and aesthetics. also, help with finding the soft furnishing. I have an open plan room for living and dinning rom, I also have my work desk in there at the moment. I need a designer who will help me with layout of all this. my colour scheme right now is black, white and green and oak... Im open to changing this a little bit.
opportunity
Figma desing for existing SPA Angular, AngularMaterial, ApexChar
I wrote a SPA (Angular, Angular Material, normal CSS, ApexCharts) [1]. And need to improve its UI (and maybe do some changes to UX). However I am not good at styling, therefore your main task will be to create an appealing, good looking design in Figma (take as input already existing code and UI and propose improvement) . As result of this assignment allowed fonts, their sizes, colour palettes should be specified During design limitations of Apex Charts and Angular Material should be considered [2] (not every possible design idea can be implemented due to this limitations). Execution time is one week (not later than in about 3-4 days after starting work a draft should be shown; after 7 days a final version should be handed over). It is desirable, that a logo should be designed as well, but it is not critical. Design should support only normal desk/laptop screen resolution and tablets (no need to support mobile phones). All Figma artefacts (also interim design version) should be given to the buyer by handover. I am interested to have a positive collaboration and trustful relationship. I wont be checking you or telling you how to work. If you have questions, feel free to ask. [1] https://drive.google.com/drive/folders/1U0YT8c9uD6prMHY_Kn4NdX98CJBATJ6v [2] Apex Chart - https://apexcharts.com/docs/options/theme/ - https://apexcharts.com/javascript-chart-demos/dashboards/dark/ Angular Material - https://v6.material.angular.io/guide/theming - https://m1.material.io/style/color.html#color-color-tool - https://material.angular.io/guide/theming-your-components
opportunity
Zoho CRM Extension Development
Hi there We use Zoho One as our CRM for the business. We have a busy ticket system in Zoho Desk. What we want to achieve is in Zoho Desk, we want it to clearly show on the user if they have any tags: - Account On Hold (colour in red) - Support Package (colour green) - Hosted (colour blue) You might be able to do this with the footer js, but I think an extension is needed. Please only apply if you know how to do this
Service Desk Freelancer/Contractor
Job Overview: We are seeking an on-demand freelancer to join our team as a Service Desk Operator. The ideal candidate will play a crucial role in managing our service desk, acting as a triage for incoming support requests and ensuring efficient resolution of Tier 1 issues. This position will primarily operate between 8 a.m. and 6 p.m. Pacific Time, 7 days a week. On average, we would anticipate around 3-4 hours on-demand support per week. Responsibilities: Triage and Categorization: * Evaluate incoming support requests and categorize them as Tier 1, Tier 2, or Tier 3 incidents. * Tier 1 issues include "How to" questions related to the Operator Software. * Tier 2 issues involve problems that require non-urgent technical support, such as bugs for which there is a reasonable work-around. * Tier 3 issues involve critical problems, such as complete unresponsiveness of the Operator Software or Mobile App. Escalation Process: * Initiate an escalation process for Tier 3 issues, forwarding them to our On-Call Software Development Team based in the United Kingdom. Communication: * Utilize communication tools, including HubSpot and Slack, to efficiently address support requests and collaborate with the broader team. Training and Onboarding: * Participate in training sessions to become proficient in the use of the Operator Software and mobile app. * Stay updated on software updates and changes to ensure accurate support. Knowledge Base Management: * Maintain and enhance a Knowledge Base that evolves with the emergence of Tier 1 issues. * Provide insights for improving documentation and support processes. Qualifications: * Previous experience in a service desk or technical support role. * Familiarity with HubSpot and Slack. * Excellent communication and problem-solving skills. * Ability to work independently and collaborate with remote teams. As the role will require flexibility to work on an on-demand basis, 7 days a week, we may consider two applicants for this role to ensure those 7 days are covered in a balanced and reasonable manner About Us: n-gage.io is a SaaS software business providing licensed mobile app solutions and attraction management software to the global attraction, leisure and tourism industry. The operator application effortlessly handles the onboarding and day-to-day management of the highly customisable visitor app solution and equips marketing, operations, guest services and commercial teams with powerful tools and insights to delight guests, unlock new revenue streams and streamline operations. Just some of the benefits of n-gage.io include: - Pay monthly, digital solution - No technical skills required - Quick to deploy with minimal resources - Increased revenue potential - Innovative features for the attraction industry - Feature rich, highly customisable mobile app - Engaging experiences using beacons and in-app triggers - Inbuilt marketing and audience insights
opportunity
Aesthetic Desk Mat Photos to do in UK
I'm looking for a photographer in the UK with a studio or access to a location that has nice aesthetics to make photos of a workstation/computer/office desk setup showing off my product - desk mat. Possibly unpacking video as well. The mat measurers 30x90cm, 7mm thick, and it’s black. I will ask for examples of similar work you’ve done, so you need to have some related experience. I attached some links below to show roughly what I'm looking for - very important that you look at these to get the idea of what I'm looking for. I had this job done by a photographer who claimed to be able to deliver the quality was asking for, but the photos and setup turned out to be rather amateur. The product is premium quality and the photos need to reflect that. I will send link to the product for you to look at and also see the photos done by previous photographer as an example of what is not good enough to show that the product is premium quality. https://grovemade.com https://oakywood.shop/en-uk/products/felt-cork-desk-mat https://www.harberlondon.com/products/microfibre-minimalist-desk-mat?variant=40762720223343 Budget is flexible. Best Rus
opportunity
Build the backend functionality of website similar to deliveroo
Good programming skills required to build a working functionality of the backend pages of website similar to deliveroo: Functionality should allow stores 1. Sign up and register for B2B customers 2. Dashboard with metrics to view products performance, sales revenue, commission paid, payments recieved etc 3. Ability to upload their stock using a set magento format 4. Upload Stock limited to plan they sign up for 5. Marketing tools - Customer can buy marketing packages to boost sales 6. Listing preferences 7. Ability to contact help desk for assistance 8. Onboarding process Other functions for the site : Deliveroo style Rider pages: Register/signup ID verification pickup/ accept jobs commission earned Commission paid Tracking to see where they are located This page https://avenueretail.co.uk/avenuepartner#
I need an interior sketch and render for a shoe retail store
I need an interior design to design a retail store that will be housed in a shipping container. The design should include a Cashiers desk, display shelves and tables, mirrors. The design should also include the design of the color both outside and inside. The store will be a pop store which will be moved from one place to another. Maximization of the space is the most important
Front-desk-Customer Support Specialist
Tasks: - Answering phone calls and scheduling appointments - Managing patient records and billing Preferred customer support system: - Yes, I have a specific system in place Weekly hours needed: - 20-40 hours Description: We are a dental/optometry practice in need of a Front-desk-Customer Support Specialist to handle various tasks. The ideal candidate will be responsible for answering phone calls, scheduling appointments, managing patient records, and handling billing. Requirements: - Proficient in customer support and communication skills - Experience with managing patient records and billing systems - Familiarity with insurance claims and coordinating with providers - Ability to work 20-40 hours per week If you have a specific customer support system in place, that would be preferred. However, if you are open to suggestions or considering other options, we are willing to discuss and explore different systems. If you meet the requirements and are looking for a part-time or full-time position, please apply. We look forward to hearing from you.
opportunity
Office/gym
I have one room in my house I want to use a home gym (two machines), home office (small desk), and storage for files and home storage as well. I need full wardrobe selections/design, detailed one to send it to carpenter, I need the layout to fit all of these. will provide more details once a deal is in place. room is around 12 m2
Law Firm - Document Processing Specialist
Successful, top-rated personal injury law firm in Dallas is seeking Document Processing Specialist for our Front Desk department. The ideal candidate speaks and writes English and Spanish and has full-time personal injury law firm experience, preferably with a primary concentration on car and truck accidents and premises liability cases. If you do not have previous experience, but are smart, hard-working, coachable, and have a positive personality, we have a great track record of training new people. As a Document Processing Specialist, you will be responsible for receiving, organizing, and inputting incoming documents into our client matter system. You will work closely with attorneys, legal assistants, and other team members to ensure that documents are properly attached to the correct case/matter and stored in the appropriate locations within the system. This position requires strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced legal environment. Responsibilities: • Receiving and organizing incoming documents via eFax, email, and scans, prioritizing them by case/matter. • Ensuring accurate logging and tracking of all incoming documents. • Entering relevant information into the client matter system, including metadata for proper attachment to cases. • Verifying data entry accuracy and making necessary corrections. • Conducting quality checks to ensure correct labeling, filing, and storage within the system. • Resolving any discrepancies or errors in document organization or input. • Collaborating with legal team members to prioritize document intake and ensure timely processing. • Communicating effectively with internal stakeholders about document status and addressing any issues or concerns. • Adhering to policies, procedures, and regulations governing document management and confidentiality, maintaining strict confidentiality of sensitive information and client data. Requirements: • Proficiency in English and Spanish. • High school diploma or equivalent; additional training or experience in a law firm environment is a plus. • Strong attention to detail and accuracy in data entry. • Proficiency in using office software and document management systems. • Excellent organizational and time management skills. • Ability to work effectively in a fast-paced and deadline-driven environment. • Strong communication and interpersonal skills.
pre-funded
Email Signature
I'm looking for an expert to revamp our company email signatures, ensuring they reflect our current branding and provide clear contact information. Here's what I need: -** We would like a vertical, left aligned layout with the logo at the top, followed by person name and Job title, we would like to incorporate icons to highlight our phone number (main office, desk phone and cell phone), address and website. -** We will not add our socials at this time. Lastly, we would like to incorporate our achievement but adding icons of the various acknowledgements we have received over the years (there are a total of 3 and we would like to use circle icons) -** We Invision the signature to include modern and clean innovative visual text and imagery concepts that incorporates our logo with some type of motion using an embedded gif that will not be flagged or get cause in spam. - **Logo Refresh**: Incorporate our existing company logo into the signature in a way that's modern and scalable across various devices. - **Contact Information Update**: Adjust the font and size of the contact details to strike a balance between aesthetics and readability. - **Font and Size Guidance**: Provide your professional recommendations for the font and size that should be used for optimal legibility and brand alignment. **Ideal Candidate Skills**: - Graphic Design expertise with a portfolio showcasing email signature work - Proficiency in modern typography and layout best practices, specifically for email communications - Familiarity with HTML/CSS for email signatures - Marketing or branding experience is a plus **Project Deliverables**: - A refreshed company email signature template that can be implemented across my team's email clients. - A style guide for maintaining a consistent look throughout our email correspondence. Attached is an example of what our current signature looks like alongside our logo and color scheme, please submit new looks we will not be accepting submissions resemble our current signature. I trust your creative judgment and look forward to your proposals!
pre-funded
Email Signature
I'm looking for an expert to revamp our company email signatures, ensuring they reflect our current branding and provide clear contact information. Here's what I need: -** We would like a vertical, left aligned layout with the logo at the top, followed by person name and Job title, we would like to incorporate icons to highlight our phone number (main office, desk phone and cell phone), address and website. -** We will not add our socials at this time. Lastly, we would like to incorporate our achievement but adding icons of the various acknowledgements we have received over the years (there are a total of 3 and we would like to use circle icons) -** We Invision the signature to include modern and clean innovative visual text and imagery concepts that incorporates our logo with some type of motion using an embedded gif that will not be flagged or get cause in spam. - **Logo Refresh**: Incorporate our existing company logo into the signature in a way that's modern and scalable across various devices. - **Contact Information Update**: Adjust the font and size of the contact details to strike a balance between aesthetics and readability. - **Font and Size Guidance**: Provide your professional recommendations for the font and size that should be used for optimal legibility and brand alignment. **Ideal Candidate Skills**: - Graphic Design expertise with a portfolio showcasing email signature work - Proficiency in modern typography and layout best practices, specifically for email communications - Familiarity with HTML/CSS for email signatures - Marketing or branding experience is a plus **Project Deliverables**: - A refreshed company email signature template that can be implemented across my team's email clients. - A style guide for maintaining a consistent look throughout our email correspondence. Attached is an example of what our current signature looks like alongside our logo and color scheme, please submit new looks we will not be accepting submissions resemble our current signature. I trust your creative judgment and look forward to your proposals!