Looking for Stand By Hosting Support Offshore
- or -
Post a project like this$$
- Posted:
- Proposals: 10
- Remote
- #1219409
- Expired
IT Professional, Server Admin, Microsoft Certified - Mission - to satisfy my cleints
Wilmslow
Magento, Opencart, Codeigniter, Laravel, AngularJS, NodeJS, ReactJS, octobercms, hubspot
Noida
1170072550113415783687555352445411601009681101534212938161320848
Description
Experience Level: Intermediate
General information for the website: Looking for Stand By Hosting Support Offshore
Description of requirements/features: Hello!
We are looking for a number of people who can provide offshore support for us at level 1 of our support system for our hosting packages.
We want to improve our infrastructure for growth so although the job may not be demanding at first we want you to take this into consideration when submitting your proposal...
1. What hours could you provide support for? Out of hours UK? In hours UK?
2. Are you reliable? If so... How long would it take for someone to pick up a support query emailed to them to give an initial response?
3. What is your rate?
4. Are you experienced in basic website hosting management? WHM, CPanel, Emails, DNS etc.
5. How do you record time logged?
NOTE: We would like to pay on a weekly/monthly basis and all billing will be done through People Per Hour. We want to build a relationship with a reliable company that can give first response queries on issues and pass more complicated things up to level 2.
Kind Regards
Jamie
Extra notes:
Description of requirements/features: Hello!
We are looking for a number of people who can provide offshore support for us at level 1 of our support system for our hosting packages.
We want to improve our infrastructure for growth so although the job may not be demanding at first we want you to take this into consideration when submitting your proposal...
1. What hours could you provide support for? Out of hours UK? In hours UK?
2. Are you reliable? If so... How long would it take for someone to pick up a support query emailed to them to give an initial response?
3. What is your rate?
4. Are you experienced in basic website hosting management? WHM, CPanel, Emails, DNS etc.
5. How do you record time logged?
NOTE: We would like to pay on a weekly/monthly basis and all billing will be done through People Per Hour. We want to build a relationship with a reliable company that can give first response queries on issues and pass more complicated things up to level 2.
Kind Regards
Jamie
Extra notes:
SecurePress LTD
99% (21)Projects Completed
35
Freelancers worked with
31
Projects awarded
16%
Last project
24 Jan 2023
United Kingdom
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Hi Jamie,
Is it a one-off job or long term? and when is your deadline please?
thanks indeed.
regards, -
Are you in a rush or flexible on deadline?
-
Are you in a rush or flexible on deadline?
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Hi Jamie,
Is this technical support or customer|sales support? Or both? How many person do you need?
Cheers,
Jo -
Hi. Are you willing to pay per hour (including idle times) for people working only on your project, or you are paying only for the time spent dealing with queries? Thanks!
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