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    The Customer's Shoes Ltd.

    The Customer's Shoes Ltd.

    Creator Of Online Courses, Workshops, Experiential Learning Events and Skil...

    Cheltenham, United Kingdom

    English speaking

    I am a freelance instructional designer, trainer and workshop facilitator and have been working since 1997 with some fantastic clients. We have become great friends, and the consequence...Read moreI am a freelance instructional designer, trainer and workshop facilitator and have been working since 1997 with some fantastic clients. We have become great friends, and the consequence of this being now, my experience is rich with material, advice and insights.

    MY BEGININGS…
    My experience in training started back in the 80's, in the days of overhead projectors and acetate slides, and only the boss ever being allowed to use the laser printer! I remember my first train the trainer course when I was taught not only how to use the OHP, 'reveal' slides correctly, but how to turn over a flipchart sheet professionally - There is a right way of doing it to make it look slick!

    I was hooked! I loved the idea of becoming a corporate trainer as this would mean helping other people to better their own jobs. I would help them grow and be more successful.
    After a gaining great experience and knowledge, I decided to take my skills and go freelance. I longed to be my own boss and build something substantial for myself and my growing family, and not line the pockets of someone else!

    INTO THE SPOTLIGHT
    I am now famous for being able to design engaging programmes, it is one of my key strengths. I have a wealth of great testimonials and references to date. Below are just a few to whet your appetite!
    "Mark is a consummate professional who can be relied on to design and deliver creative, thought provoking training courses that provide people with clear "back to work" benefits. Always a pleasure to work with, either as a co-trainer or on a client basis." Peter Hambleton. Porsche Cars GB Ltd.

    "Mark was instrumental in helping develop the Customer Experience programmes at BMW Group UK. He is thoughtful and clever in designing solutions that combine strategic aims with the needs of the ‘person on the ground’ – basically, he knows his stuff. If you want a solution that works and provides clear business differentiation, he is someone you should talk to. As a consultant, he operates from a position of trust, integrity and partnership. I have no hesitation in recommending."
    Sarah Trought. Learning and Development Manager. BMW UK.

    "I have been delighted to employ Mark as a training partner to deliver Management Development Programmes, since 2005. At the Sytner Group, Employee Engagement, Succession and Talent Management are some our key commitments. Mark has worked with me to ensure we deliver on this promise. He is creative, energetic and knowledgeable in his specialist areas of the customer experience. Every event he delivers gets exceptional feedback."
    Sue Sansome, Head of Learning and Development at Sytner Group;

    PRESENT DAY WIN - WIN
    I have worked with clients to design, develop and enable them to deliver powerful performance improvement interventions for their employees. I am now delighted to have the ability to offer these services and many more remotely from my home office. I no longer must battle with traffic jams and overnights at hotels but can now offer much more productive time and expertise to my clients.

    This is a win-win situation, the result is one that is good for everyone who is involved! Enthusiastically, I get loads of time to work remotely with trainers, training managers, coaches and others in the training and coaching field that want some additional course development support without hiring a full-time head. This helps me capture my clients needs, which will make it not only easier to work together, but to find quicker effective solutions. My 30 years training and development experience with leading brands across many sectors, have helped me to become an open, pragmatic and trustworthy support, and hopefully a real asset to you, your team and your projects.

    THE FUTURE IS ONLINE
    I am proud to be a New Kajabi founder, and use this platform extensively for developing and promoting, online (e-learning) courses. If like me you are excited to learn about this platform, get in touch and I will be delighted to share with you more about its awesome capabilities and how I can help you make income from selling your knowledge and expertise online.

    I also provide professional and quick course set up and account configuration for Udemy, Thinkific, Teachable, and Kajabi.
    If you need support in any of these platforms for setting up your courses or online schools then please contact me today for all the information you need to know.

    PERSONAL LIFE
    I married my school sweetheart (way long ago) and we have four grown up children, 29, 25, 23 and 18.
    They are all embracing online technology for their own successful businesses and blogs. So, as a family we have a wealth of experience and exposure in this arena, that has been tried and tested over and repeatedly. Practice makes perfect!

    I am based in the UK but travel a lot now, spending time in my favourite country Southern Italy. Remote working gives me this flexibility, and allows for the odd glass of wine by the sea

      5.0
      (24)
      £120
      /hr
    Contact

    Skills

    online marketingtraining writingeducation writingtutorialcorporate traininghuman resources (hr)online learningonline trainingtraining deliverytraining development
    Industry expertise: Aerospace, Automotive, Education, Hospitality and Retail

    Insights

    Freelancer Buyer
    Projects listed
    7
    Freelancers worked with
    2
    Last active
    Oct 06 2022
    Response time
    within a few days

    Insights

    Freelancer Buyer
    Projects worked on
    27
    Buyers worked with
    22
    Last active
    Oct 06 2022
    Response time
    within a few days

    Skills

    online marketingtraining writingeducation writingtutorialcorporate traininghuman resources (hr)online learningonline trainingtraining deliverytraining development
    Industry expertise: Aerospace, Automotive, Education, Hospitality and Retail

    Insights

    Freelancer Buyer
    Projects listed
    7
    Freelancers worked with
    2
    Last active
    Oct 06 2022
    Response time
    within a few days

    Insights

    Freelancer Buyer
    Projects worked on
    27
    Buyers worked with
    22
    Last active
    Oct 06 2022
    Response time
    within a few days
    Skills Insights

    Insights

    Freelancer Buyer
    Projects listed
    7
    Freelancers worked with
    2
    Last active
    Oct 06 2022
    Response time
    within a few days

    Insights

    Freelancer Buyer
    Projects worked on
    27
    Buyers worked with
    22
    Last active
    Oct 06 2022
    Response time
    within a few days
    Skills Insights
    online marketingtraining writingeducation writingtutorialcorporate traininghuman resources (hr)online learningonline trainingtraining deliverytraining development
    Industry expertise: Aerospace, Automotive, Education, Hospitality and Retail
    • Portfolio (17)
    View All (17)
    • Reviews
    • Purchases
    • Endorsements
    Hide feedback
    Setting up a Kajabi online course
    • Valerieby Valerie J.
    • Posted: 9 Jun 2021
    • 0
    • 23 Jun 2021 Valerie J.
      Valerie J.
      Hatfield, GB

      These guys are seasoned professionals. An incredibly high standard of work, accommodating my creative ideas and aspirations. Thank you!!

    Review and test your online course and provide feedback.
    Review and test your online course and provide feedback.
    $80
    • Posted: 13 Mar 2021
    • 97% Positive
    • Sold: 6
    • 2
    • 19 Mar 2021 Philip A.
      Philip A.
      Coventry, GB

      Top job as usual.

    • 26 Dec 2020 Philip A.
      Philip A.
      Coventry, GB

      Brilliant, thank you.

      The Customer's Shoes Ltd.
      The Customer's Shoes Ltd.

      Thanks.

    • Show more feedback (4)
    Decide whether Kajabi can accommodate my hybrid needs
    • Mikeby Mike H.
    • Posted: 24 Apr 2020
    • 0
    • 28 Apr 2020 Mike H.
      Mike H.
      London, GB

      Very helpful advice, thank you

    Kajabi - help setting up my website
    • Mariaby Maria B.
    • Posted: 26 Mar 2020
    • 0
    • 03 Apr 2020 Maria B.
      Maria B.
      Leeds, GB

      Huge thanks Mark - really know your stuff! Was brilliant to speak with you and will be in touch in the near future : )

      The Customer's Shoes Ltd.
      The Customer's Shoes Ltd.

      Thank you very much. I look forward to our next contact.

    Online training programme
    • Champs Consulting Limitedby Champs Consulting Limited
    • Posted: 1 Feb 2020
    • 0
    • 10 Mar 2020 Champs Consulting Limited
      Champs Consulting Limited
      London, GB

      Mark is fantastic. Has been insightful and informative in building the course. It has been an easy and straightforward process since conception back in January. Highly recommend and would use again.

    THINKIFIC ONLINE COURSE DESIGN
    • Wendyby Wendy E.
    • Posted: 14 Feb 2019
    • 8
    • 12 Mar 2019 Wendy E.
      Wendy E.
      Cheltenham, GB

      I was delighted to find Mark, who has proved invaluable in helping us think through and design the
      website for our first online courses

      The Customer's Shoes Ltd.
      The Customer's Shoes Ltd.

      Thanks Wendy. I look forward to helping you develop it further and seeing the impact your work can do for others.

    We need an e-learning / online course consultant to review & price our online courses
    • Lillianby Lillian S.
    • Posted: 28 Jan 2019
    • 14
    • 06 Feb 2019 Lillian S.
      Lillian S.
      London, GB

      Great

      The Customer's Shoes Ltd.
      The Customer's Shoes Ltd.

      Thanks for the feedback.

    Follow up form old project
    • Ashby Ash A.
    • Posted: 7 Dec 2018
    • 0
    • 02 Jan 2019 Ash A.
      Ash A.
      City of London, GB

      Great chat with mark and excellent follow up notes.

      The Customer's Shoes Ltd.
      The Customer's Shoes Ltd.

      Thanks Ash. It was a pleasure helping you.

    I need help to improve my Kajabi website
    • Wendyby Wendy H.
    • Posted: 13 Dec 2018
    • 11
    • 17 Dec 2018 Wendy H.
      Wendy H.
      Bath, GB

      Very speedy and helpful. Thanks Mark!

      The Customer's Shoes Ltd.
      The Customer's Shoes Ltd.

      A pleasure to help you.

    Set up your custom domain name for New Kajabi through Cloudflare
    Set up your custom domain name for New Kajabi through Cloudflare
    $30
    • Posted: 30 Oct 2018
    • 100% Positive
    • Sold: 4
    • 1
    • 02 Nov 2018 Stephen M.
      Stephen M.
      Rayong, TH

      MARK did an incredible job and I look forward to working with him again.

    • 20 Jul 2018 Khenis O.
      Khenis O.
      Oakland, CA, US

      AWESOME!!! Thank You Very Much For Your Help Mark!! Much Appreciated

      The Customer's Shoes Ltd.
      The Customer's Shoes Ltd.

      Pleasure. Good luck with building out the rest of your site.

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