I've been a freelance instructional designer, trainer and workshop facilitator since 1997 working with some fantastic clients. We've taught each other loads, so my experiencemore...I've been a freelance instructional designer, trainer and workshop facilitator since 1997 working with some fantastic clients. We've taught each other loads, so my experience is rich with material, advice and insights that I've gained over the years.
WHEN IT ALL STARTED
My experience in training started back in the 80's which is before some of you were born! But those were the days when we had overhead projectors and acetate slides and only the boss could use the laser printer! I remember the day of my first train the trainer course when the trainer showed me how to use the OHP correctly, 'reveal' slides correctly and how to turn over a flipchart sheet professionally - yeah there is a right way of doing it that looks slick.
But what hooked me was the fact that this work as a trainer would be helping other people do a better job. It would help them grow and be more successful. And I liked that as a trainer I could be part of that. So in 1983 I started my journey to become a trainer, initially in the corporate world and then eventually I went freelance because I felt the need to be my own boss and build something for me and my family and not someone else.
I'm now famous for being able to design engaging programmes, it's one of my key strengths. I can give you some great testimonials and references. Here's a few to get on with. If you need any others please let me know.
"Mark is a consummate professional who can be relied on to design and deliver creative, thought provoking training courses that provide people with clear "back to work" benefits. Always a pleasure to work with, either as a co-trainer or on a client basis." That's from Peter Hambleton at Porsche Cars GB Ltd.
Then from Sarah Trought who I worked for over several years when she was at BMW UK as : "Mark was instrumental in helping develop the Customer Experience programmes at BMW Group UK. He is thoughtful and clever in designing solutions that combine strategic aims with the needs of the ‘person on the ground’ – basically, he knows his stuff. If you want a solution that works and provides clear business differentiation, he is someone you should talk to. As a consultant, he operates from a position of trust, integrity and partnership. I have no hesitation in recommending."
And from Sue Sansome, Head of Learning and Development at Sytner Group; "I have been delighted to employ Mark as a training partner to deliver Management Development Programmes, since 2005. At The Sytner Group, Employee Engagement, Succession and Talent Management are some our key commitments. Mark has worked with me to ensure we deliver on this promise. He is creative, energetic and knowledgeable in his specialist areas of the customer experience. Every event he delivers gets exceptional feedback."
PAST TO PRESENT
In the past, I've been working with clients to design, develop and enable them to deliver powerful performance improvement interventions for their employees. I'm still doing this but nowadays I'm doing it remotely from home rather than doing lots of onsite visits and running courses for clients too. Great - no more traffic jams and overnights at hotels (glamourous are great but most are not).
I get to work remotely now with other trainers, training managers, coaches and others in the training and coaching field that want some additional course development support without hiring a full-time head.
I'm great at capturing your needs which will make it easy to work together with you to agree upon the most effective solution for whatever you need.
With over 30 years training and development experience with leading brands across many sectors, you'll find my open, pragmatic and trustworthy support a real asset to you, your team and your projects.
THE FUTURE IS ONLINE
I'm a New Kajabi founder and use this platform extensively for developing and promoting, online (e-learning) courses. If you don't know anything about this platform ask me and I'll be happy to share with you more about its awesome capabilities.
I also provide course set up and account configuration for Udemy, Thinkific, Teachable, and Kajabi. So if you need support in any of these platforms for setting up your courses or schools then please contact me today for further information.
I'm married to my school sweetheart (we met back in 1977) so that sort of dates me. I've four children, well young adults - 28, 24, 21 and 16. They've all embraced online technology for their businesses and blogging so I've lots of experience and exposure to how it all works in this arena too if it helps at any time.
I'm based in the UK but travel a lot now because remote working gives me that flexibility.
After 30 years in the field, it's difficult to summarise but I hope that this profile helps paint a picture of me and who you'll be working with. Let's make it happen!