AVOID!!!!!!! This person has taken my money and has been non-comms for 24 hours and refused to acknowledge requests for calls. Even worse, without my knowledge or permission, he stopped developing my password-protected site and moved everything to a non-password protected publicly viewable website. When I started to get a bit of a bad feeling that things were going wrong- after he e-mailed me on Sunday morning requesting I do something urgently (then went non-comms when I tried to do it, what a surprise), I told him to hold the work and wait until we speak, and asked for a time to set a Skype call up. No response. I made the same requests yesterday, via PPH, e-mail, Skype and mobile. No response. This is a clear breach of the PPH 'Rules of Engagement' and I am unhappy I did the right thing by paying a deposit upfront and this person has taken my money and caused me so much trouble. I am now on a call with my bank giving them all his details as they will intervene due to the extra protection I have on my card. Bank have said they will help but I am disappointed that I gave Bhuwan the opportunity to cancel the transaction and refund me and he has done nothing. I regard this as theft.
[10/12/2015 3:49:29 PM] Polly Stewart: Please disable the staging site immediately - it is not password protected
[10/12/2015 4:10:47 PM] Polly Stewart: Can you please hide that staging site ASAP
[10/12/2015 4:11:25 PM] WordPress Devotee: Hello Polly
[10/12/2015 4:11:34 PM] WordPress Devotee: yes wait please. I'll do that soon. Thanks
[10/12/2015 4:13:29 PM] Polly Stewart: Ok - can we speak please? I'd like to go through a few things & ask some questions before we go any further. How are you placed later this evening or between 8am-10.30am UK time tomorrow?
[10/12/2015 4:15:40 PM] WordPress Devotee: Not now. I'm on the way to home.
[10/12/2015 4:19:31 PM] Polly Stewart: I can't speak now either, but later I can or tomorrow during those times. Please remove the staging site urgently - we need to speak before more work is done.
[10/12/2015 4:20:07 PM] WordPress Devotee: Yes, I'm ready to make it private the site.
[10/12/2015 4:20:12 PM] WordPress Devotee: Wait for a moment please. 
[10/12/2015 4:20:25 PM] Polly Stewart: Ok
[7:55:08 AM] Polly Stewart: Good morning, I need to speak with you ASAP to clarify what is happening with the website development. I have some concerns.
[10:05:04 AM] Polly Stewart: Ok -so I need to speak with you, as requested a few times now. When can we do this?
[2:38:40 PM] Polly Stewart: I do not know why you have been non-responsive and I am extremely disappointed. Unless we speak immediately we need to cancel this project.
[3:22:50 PM] Polly Stewart: Ok - shall we cancel? If you refund me right now I will not leave a negative review on PPH - we will chalk it up to experience.

You guessed it I have heard NOTHING!

Bhuwan did a great job to make my site responsive. Quick work & good communication.