Excellent work highly recommend
Surendra was an absolute Gem. I was very lucky to find him and will use him again definitely.
Last minute job, and gave it his full attention. His contributions help us make our deadline.
It was great to work with Surendra.
A very good freelancer to work with will work again
Thanks for your help Surendra. Quick and cost effective turnaround.
Great, quick work again
Job well done
Nice and quick and very easy to contact; he was able to detect and fix a problem when a file was corrupted, too.
Surendra's price, communication frequency, enthusiasm and effort were fabulous! But....
It is in delivering on the promises made where there were failures. Please note that my job request had high demands: I wanted 17 pages of a medium to low quality scanned pdf re-typed. Off the shelf (free) OCR wasn't working & I needed it in an editable word document. For someone with high typing speed 80+ wpm and high accuracy, keen attention to detail, this should have taken between 4-6 hours. Surendra made promises that the job would be 100% accurate (since it is a contract - this was critical) and be done on time within 5 to 6 hours.
I was expecially excited about the price and the promises made. It would be done while I slept, since the work was being done in India & I'm in the US. I sent it around 10pm my time and when I awoke around 6am and didn't see it, I started communicating. I was told eleven pages were complete. Yet, when I asked to send me what had been done so far, I was sent only 10 pages. Also, one of those 10 pages had been a finished page in MS Word I had sent (disclaimer: I don't know if it was ever used).
I did get all 17 pages back by around 10:30am my time. Still a fabulous turn around time - but way off from what had been promised.
Additionally, when we started reviewing the work we found it wasn't 100% accurate and usable as delivered. It need a total of 107 corrections: 54 inserts, 48 deletions and 5 formats. I had to have someone take 3 hours to read word by word slowly to catch all of the errors made. This was a contract & contracts can't have ANY errors. This had been explained in advance.
It may sound like I am being overly critical - but I don't want my review to stop you from working with Surendra.
In summary, the price was FABULOUS!!! However, it was very far off the mark of the promises made:
Promised: 5-6 hours Actual: 12 hours
Promised: 100% accurate Actual: About 94%
I would work with Surendra again, but I will manage my expectations better and not count on Surendra's promises. I will budget in time and money to use another resource to correct and complete Surendra's work.
Except for one private message where Surendra was frustrated and said something like: you don't owe me anything and I hope nobody works with you again. Surendra has beeen great at being in communication.
Lastly, Surendra did apologize for the spiteful comment and I did pay what we had agreed to.