Olga M.

We had an agreement which stated that I would be doing a project menegment during 35-40 working days. From beginning of February to present day (25/07/19) I am still resolving problems made by you. Your problems include delivery organisation - every item came with delay/issue due to incorrect contact details and slow action. Last item which was the screen wall, the item has been ordered with wrong elements. This has occurred with other products too. The frames for artworks have been ordered in the wrong sizes, same happened with the artworks which had to be reprinted in a different size to suit these oversized frames. The client’s objective was to finish the project in due time for May. In June the client’s wife had to fly out and examine the state of the flat. They came to the conclusion that the problem in the delay was you. Not to mention that the showing of the flat was delayed to the last day of her trip - CAS told her that the flat was not ready, however all construction works have been finished end of April. You have not been honest with the client. His sister-in-law also was sent by the client to do a second check-up and everything was clear. The client then reached out to me to work directly. The NDA has not been breached as the client himself reached out to me in frustration to finish the project as soon as possible. Furthermore, the NDA format presented was not professional. It does not hold jurisdictional accuracy, included mistakes and was more of a template. Also I believe you are mistaken with what NDA means as I am always accused of breaching it. NDA protects the information that is exchanged between you and me about the client. The information has not been passed on to third parties. The breach has always been on your side as the obstacles in the project finish have been all created by you. I was very exhausted of working with you.
I would like to strongly recommend not to work with CAS. They have not shown any care towards the client and his project. Everyone has been put into an uneasy situations and to this day we are having issues to solve. Very unprofessional team - you have not replied to urgent emails/issues I raised as soon as possible. The conference calls that were organised between your team remembers all ended in you hanging up the phone. The answers were still not given! The client understood your unprofessional work. This has been my first encounter with such unorganised and problematic people in the industry.
Olga