The work submitted was completely unusable! I had to design the logo myself. The designs submitted did not look professional at all and the work shown in the freelancer's portfolio does not reflect what has been produced.
After my initial feedback, the freelancer noted that they had only sent the first draft just to confirm that the content used. However, what was sent was equivalent to a $5 project.
I used to run a creative agency and even though I wasn't looking for "high-end" work for this particular project, the draft submitted did not remotely resemble something that aligned with the brand needs that I communicated. It was disappointing that the work did not resemble anything that had any useful purpose.
I will say the freelancer was very willing to keep trying, but for as much time that spent and was still needed to give direction, I deemed it was faster and easier to create the logo myself and just have the freelancer prep the final files. So, the result of this project is that I overpaid tremendously for the final work that was produced - the recreation of a logo that I designed.
This is the 1st negative review I should give on PPH, but I am going for neutral. I did give the supplier the opportunity to fix the job. The supplier initially sent me an automated trace (which you can get free online or using Illustrator) that didn't l look anything like the original logo. Upon rejecting the file, the supplier admitted to having used an automated tool and said he would "redraw it from Pen tools". The new file was better compared to the 1st one, but not right. It is not a complicated logo, in fact it's a very simple brand. The line weight is wrong - They rushed the job. I just couldn't afford to request the file again because we needed it within 48 hrs as per the turnaround time the seller advertises.
All in all, based on my experience, if you need someone to really REDRAW your logo with attention to detail, do not use this supplier. They should clearly state that they offer an automated trace, which is something anyone can obtain for free with very minimal knowledge in the matter. Also, the client should not have to request that the job is done correctly - It is a given that if you purchase a service, it will be done as per the quality you can see on the advertised portfolio without having to use unlimited revisions.
Excellent job, will use again! ;-)
Thank you. Happy with outcome and will use again.
Very nice work, quick as well
Thanks for good job
I think this is the 4th time i've worked with 4SLash and even though there are cheaper hourlies, i will never switch! Absolutely brilliant and professional.
Great design and easy to work with
Had to repeat what I desired serval times but got there in the end.
He is a good worker and gets the job done - we have worked with many designers and this guy is really skilled
Great work, with wonderful patience as we had to hold on the project a while. Thanks so much for your work and professional communication.
A great guy, thank you for your help and dedication.
Wonderful collaboration over the course of a month to create a dream logo. Simply amazing.
Been working with them for two years!