Insights
Insights
- by Arzu E.
- Posted: 4 Sep 2014
- by Fraser H.
- Posted: 3 Sep 2014
- by Ryan W.
- Posted: 30 Aug 2014
- by Jonathan B.
- Posted: 10 Sep 2013
Customer retention
- by Luke H.
- Posted: 12 Jul 2013
- by Ricky C.
- Posted: 3 Jul 2013
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Ricky C.
London, GBI'm pretty disappointed to be fair so, I'm sorry girls, I think 3/5 is generous as I can't possibly justify giving you a higher feedback.
I'm sure they are very lovely people, however, from a professional point of view, I was promised feedback in the evenings (8.30pm) but this was never kept (4 occasions). I had to constantly chase up for feedback so that I'm updated and I could plan my week ahead should any appointments be booked.
To top it all off, out of 160 leads given, no appointments were booked. I appreciate that some data were incorrect, however, a separate team is working from similar data and their conversion is incredible in comparison. Bad experience for me on this occasion but all the best in future.Kent County Response
I don't think this is a fair review when over half of the data was out of date and not recognized numbers. We actually gave extra time out of our own time due to the data issues. Communication also was never an issue as we communicated every day. I think it is unfair to leave this feedback.
150 leads, calls, emails and samples to Gift Shops / Health Shops and Fitness Centres
- by Asher N.
- Posted: 28 Jun 2013