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    Katy B.

    Katy B.

    Administration and research

    Glasgow, United Kingdom

    With a strong background in administration, facilitation, communication, customer care and service user empowerment, I can communicate the right message to the right people at...Read moreWith a strong background in administration, facilitation, communication, customer care and service user empowerment, I can communicate the right message to the right people at the level of detail required.

    I am an expert user of online retail platforms including Etsy, Folksy, eBay, Amazon and BigCartel.

    I started my career working for a team of venture capitalists in New York and currently juggle roles in consumer research and policy writing for healthcare organisations in the UK. From data entry to conducting focus groups of people with diverse support needs to finalising a press release on behalf of senior politicians, it's all in a day's work for me.

    Fluent in French and Spanish, I'm a British citizen, but have worked, studied and lived in New York, Edinburgh and Paris. I am currently based in central Scotland. from 2006 - 2009 I successfully combined a full time day job with freelance research activity, and studying towards an MSc in Healthcare Informatics. I hold an MA (Joint Hons) Eng Lit and French from the University of Edinburgh, and a PG Dip in International Business Management moderated by the University of Oxford, attending classes taught at NYU and Colombia University in New York City.

    A serial entrepreneur, I took my school to the finals of Young Enterprise in 1993 with a business producing personalised stationery, but was commissioned to design tiles for Pilkington at the age of 10, which is where my interest in the creative industries was sparked.

    I've continued to channel my love of stationery into a successful papercraft business and have recently launched my own clothing line for children as a partnership venture.

    Area Covered: Scotland


    Work Experience
    -----------------

    Summary: Executive Assistant and Office Manager, Mountbatten Internship Programme, New York (one year)
    NHS Education for Scotland, Administrative Assistant and Training Co-ordinator, (two years)
    Current post involves developing literature for the health service and demands high-accuracy, fast production of documents.
    Job Title: Programme Manager
    Company: NHS Quality Improvement Scotland
    Description: Led a national programme of standards development for NHS Scotland, working with health board management, clinicians, government and service users to develop a mandatory national accreditation scheme for cancer services.

    Management responsibility for a small team of staff, a modest budget and the development of quality-driven outputs using evidence-based improvement methodology and project management systems.
    From:01/Jan/2006 To:01/Oct/2008

    Job Title: Patient Focus Public Involvement Officer
    Company: Healthcare Improvement Scotland
    Description: A nationally-facing role centred on engagement with service users and the wider public, including voluntary and third sector organisations in the development, implementation and review against mandatory NHS standards and guidance in Scotland.

    Responsible for the design and delivery of national training programmes around Equality, Diversity and Human Rights for the NHS.

    Reporting to government on engagement of the NHS with the people of Scotland.
    From:01/Oct/2008



    Education
    -----------------

    Summary: GCSE keyboard skills, 1994, A
    MSc Healthcare Informatics RCSEd
    Degree: MA (Hons)
    Field of Study: English Literature and French
    University / College: University of Edinburgh
    From:01/Oct/1995 To:01/Jun/1999

    Degree: MSc
    Field of Study: Healthcare Informatics
    University / College: Royal College of Surgeons, Edinburgh/ University of Bath
    From:01/Jan/2006 To:01/Jan/2010

    Degree: Mountbatten MBA
    Field of Study: Business Administration
    University / College: University of Oxford (distance moderated)
    From:01/Sep/1999 To:01/Sep/2000

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    Active Podcast Listeners for Marketing Research needed (30 mins)
    • Melanieby Melanie P.
    • Posted: 1 Jul 2019
    • 10
    • 12 Jul 2019 Melanie P.
      Melanie P.
      London, GB

      Katy shared some great insights and she was very easy to communicate with and super helpful. I'd recommend her.

    I need freelancers (any category) for a short survey and interview.
    • Lauraby Laura P.
    • Posted: 29 Aug 2018
    • 12
    • 04 Sep 2018 Laura P.
      Laura P.
      Oxford, GB

      A pleasure to work with!

    A professional transcription
    • Catherineby Catherine M.
    • Posted: 24 Mar 2017
    • 2
    • 04 Aug 2017 Catherine M.
      Catherine M.
      Brighton, GB

      Excellent work again.

    • 13 Jun 2017 Catherine M.
      Catherine M.
      Brighton, GB

      Great work again!

    • Show more feedback (2)
    Transcription Proofreading and Editing
    • Erinby Erin J.
    • Posted: 13 Apr 2016
    • 0
    • 20 Apr 2016 Erin J.
      Erin J.
      Calgary, CA

      Fast, communicative and accurate. Highly recommend.

    Draft blog content
    Draft blog content
    $15
    • Posted: 30 Mar 2016
    • 100% Positive
    • Sold: 1
    • 0
    • 30 Mar 2016 Dave J.
      Dave J.
      City of London, GB

      Great job, thanks.

    URGENT: Response to a quick but cool survey about children activities
    • Tiagoby Tiago M.
    • Posted: 12 Feb 2016
    • 2
    • 13 Feb 2016 Tiago M.
      Tiago M.
      Herndon, VA, US

      Thank you for your quick response

    Seeking experienced online researchers (ongoing remote work available)
    • Lukeby Luke B.
    • Posted: 22 Sep 2015
    • 1
    • 29 Feb 2016 Luke B.
      Luke B.
      London, GB

      Excellent as always!

    • 15 Feb 2016 Luke B.
      Luke B.
      London, GB

      Excellent as always, Katy is a real star and we'll continue to use her as long as she's available!

    • Show more feedback (1)
    I need people for forum posts
    • Johnby John C.
    • Posted: 3 Oct 2015
    • 1
    • 14 Oct 2015 John C.
      John C.
      Nicosia, CY

      work was greart.

    Help with making etsy professional so buyers can trust
    • Griby Gri R.
    • Posted: 1 Oct 2015
    • 0
    • 06 Oct 2015 Gri R.
      Gri R.
      Central District, HK

      Great !

    Support your Etsy shop for 3 hours
    Support your Etsy shop for 3 hours
    $65
    • Posted: 18 Mar 2014
    • 100% Positive
    • Sold: 1
    • 1
    • 18 Mar 2014 Charlie C.
      Charlie C.
      Farnborough, GB

      Excellent as usual!

    • 1
    • 2
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