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    Gretchen Marie Alarcon

    Gretchen Marie Alarcon

    Superb Transcriptionist| Sketchup CAD|3D Render |Data Entry

    Cebu City, Philippines

    "Delivering Excellence One Client at a Time" - that's my motto. So if you're in need of accurate, audio proofed, professional transcripts for a great price...Read more"Delivering Excellence One Client at a Time" - that's my motto. So if you're in need of accurate, audio proofed, professional transcripts for a great price - no need to look any further. I have over four years of collective experience in the field of customer service, administration, and media. Over that time I've learned exactly what clients want; Outstanding work product, delivered on time, at a reasonable rate. So that's what I provide. My bid may not be the lowest bid you will get, but I can promise you I'm worth it.

    Area Covered: Transcription, Editing
    Industry: Outsourcing/Offshoring


    Work Experience
    -----------------

    Summary: I have a bachelor's degree in Nursing but have decided to take on a different career path. I have over four years of collective experience in the field of customer service, administration, and media, working as a customer service/technical support representative in one of the biggest contact centers in our country, as a transcriptionist, and then as a copy editor. I know proper grammar, spelling, and punctuation.

    I am an experienced transcriptionist with experience on data entry, have an excellent understanding of English and the ability to write well.I have been transcribing different kinds of audio for three years now--- from interviews, webinars, voicemails, focus groups, to radio shows and advertisements. I am also familiar with different kinds of accents and very much proficient in all Microsoft applications.

    I have a good grasp of English grammar and punctuation. Having lived, studied, and worked in various multicultural environments, I have been exposed to a wide variety of people and hence different accents. I pay close attention to detail to ensure I deliver quality work. I make extensive use of the Internet to search for words, names or terms that I may not be familiar with. I have done transcriptions of highly-accented English speakers. I proofread my work carefully and have a great eye for detail for typos and grammatical mistakes.

    Job Title: Transcriptionist
    Company: oDesk
    Description: Listen to audio (interviews, webinars, voicemails, focus groups, to radio shows and advertisements) and converted it into a text format.
    Able to understand and interpret the various accents, modulations, and styles of speech of persons from different backgrounds. Typed out these speeches or conversations into a text format. The text is free of typing and grammatical errors.
    From:01/Jul/2010

    Job Title: Copyeditor
    Company: Xlibris
    Description: Edited for mistakes in spelling, punctuation, and grammar and also checked manuscripts for form, length, and completeness.
    Acted as a fact checker and responsible for seeing that the names of people, places, and organizations have been spelled correctly. Ensured that data or addresses are up to date or that any questionable facts or details have been rechecked.
    From:01/Sep/2010 To:01/Feb/2011

    Job Title: Transcriptionist
    Company: Babbleglass
    Description: Listened to audio and converted it into a text format.
    Able to understand and interpret the various accents, modulations, and styles of speech of persons from different backgrounds. Typed out these speeches or conversations into a text format. The text is free of typing and grammatical errors.
    From:01/Aug/2010 To:01/Sep/2010

    Job Title: Customer Service Representative
    Company: Convergys
    Description: Handled customer inquiries from the US (United States)
    about requests and queries from Comcast subscribers. Served as liaison between the customer and various departments. Sales of new or additional services. Provided pricing and delivery information, processes orders, and prepares cash reports. Set up new accounts, maintained records, prepared reports and performed work processing assignments and related clerical duties.
    From:01/Aug/2009 To:01/Jul/2010

    Job Title: Technical Support Representative
    Company: Sykes
    Description: Served as technical support for AT&T. Resolved customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. Handled escalated calls and settled issues for irate customers.
    From:01/Jul/2008 To:01/Mar/2009



    Education
    -----------------

    Degree: Bachelor of Science
    Field of Study: Nursing
    University / College: University of Cebu
    From:01/Jan/2003 To:01/Jan/2007

    University / College: Cebu Eastern College
    From:01/Jan/1997 To:01/Jan/2003

      4.9
      (41)
      $10
      /hr
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    Skills

    customer serviceeditingproofreadingtranscription3d renderingsketchupinternet researchcopy typingcomputer-aided design (cad)microsoft office (ms office)
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    • Portfolio (4)
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    Hide feedback
    Transcribe up to 10 minutes of audio or video
    Transcribe up to 10 minutes of audio or video
    $10
    • Posted: 3 Oct 2016
    • 97% Positive
    • Sold: 61
    • 20
    • 12 Oct 2016 Philippe L.
      Philippe L.
      Paris, FR

      always excellent!

    • 03 Oct 2016 Philippe L.
      Philippe L.
      Paris, FR

      Excellent work and fast as always.

    • Show more feedback (26)
    Transcribe interviews
    • Evelinaby Evelina S.
    • Posted: 1 Sep 2015
    • 0
    • 15 Sep 2015 Evelina S.
      Evelina S.
      City of London, GB

      great job!

    • 04 Sep 2015 Evelina S.
      Evelina S.
      City of London, GB

      Great job!

    I need to get 11 recordings transcribed
    • Jomanaby Jomana M.
    • Posted: 21 Jul 2015
    • 0
    • 17 Aug 2015 Jomana M.
      Jomana M.
      Rockville, MD, US

      Gretchen is by far the best scientific transcriptionist I've ever come across. She's professional and her work is perfection. You can't go wrong.

    I have two more videos
    • Bramby Bram L.
    • Posted: 23 Sep 2013
    • 0
    • 08 Mar 2014 Bram L.
      Bram L.
      Medford, OR, US

      I can always count on Gretchen for accurate work done on time!

    • 08 Dec 2013 Bram L.
      Bram L.
      Medford, OR, US

      Thanks for the dependable help with my ongoing transcripts!

    • Show more feedback (4)
    I need three YouTube videos transcribed
    • Bramby Bram L.
    • Posted: 12 Sep 2013
    • 0
    • 17 Sep 2013 Bram L.
      Bram L.
      Medford, OR, US

      I couldn't ask for a better video transcriber than Gretchen. We threw her some curves with a few esoteric terms and she still nailed it. Thanks!

      Gretchen Marie A.
      Gretchen Marie A.

      Working with Bram was a breeze. All instructions were clear, straightforward, plus his audio material are interesting.

    Transcribe Audio File
    • Lenaby Lena W.
    • Posted: 15 Mar 2013
    • 0
    • 01 May 2013 Lena W.
      Lena W.
      Yonkers, NY, US

      On time and accurate as usual!

    • 10 Apr 2013 Lena W.
      Lena W.
      Yonkers, NY, US

      Good work with a fast turn around. I would work with her again.

    • Show more feedback (1)
    Transcribe Three Audio Files
    • Lenaby Lena W.
    • Posted: 16 Jan 2013
    • 6
    • 11 Feb 2013 Lena W.
      Lena W.
      Yonkers, NY, US

      Excellent service. Fast. Accurate. She completed the assignment when she said she would and communicated throughout the process. There was one word she couldn't figure out (it was VERY muffled, not her fault) and she let me know that. I will work with her again on other projects for sure.

    Transcription
    • Felixby Felix U.
    • Posted: 3 Oct 2018
    • 0
      No result found
    Audio files typed up - quicktime to word basic transcript. About 10-15 hours
    • Sueby Sue L.
    • Posted: 17 Feb 2014
    • 0
      No result found
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