I had high hopes for this project, but unfortunately, it turned out to be a frustrating and disappointing experience. While I did receive the garment in the end and there were some aspects of the design that were executed well the process was filled with avoidable issues and a lack of professionalism. The project missed both the original and extended deadlines. When the garment finally arrived, it had multiple construction flaws including unfinished seams, incorrect measurements, misaligned print placement, and oversized cuffs - all despite me providing a clear, professional tech pack. These are not minor issues and should not have been overlooked by someone with Dani’s experience.

After raising these concerns, communication completely broke down. No revisions were offered, and there was no effort to resolve the matter after I rejected the invoice. I had to push for a partial refund, which was only granted after months of back-and-forth and stress, with no apology or explanation from Dani. What could have been a smooth and respectful collaboration ended up being drawn out unnecessarily, and I was left feeling dismissed and unsupported throughout the process.
While I strongly believe in paying freelancers fairly, I also believe in accountability and clear communication, both of which were lacking. This was my first experience using PPH, and unfortunately, the platform itself didn’t offer much support either, especially after failing to properly review the extensive dispute evidence I submitted. I would not recommend working with Dani unless there are significant improvements in communication, quality control, and professional responsibility.

Dani did an excellent job recreating and sewing a skirt for me! will work with her again on future projects :)

Awesome as always, thanks Dani.

Really friendly and approachable with clear communication on the call.

Excellent again, looking forward to our next project. If only all freelancers were like Dani!

Excellent, better than expected, great job, hope to work with more.

Dani did an amazing job creating a costume for our CGI character. Excellent communication and skills to match. Thank you!

Great communication! Designed exactly what I asked for. Enjoyed working with Dani!