Insights
Insights
- by Robin Y.
- Posted: 3 Feb 2021
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Robin Y.
Banbury, GBNeeded help with a US tax form - there are 2 types of form, both - apparently - need completing the same way simply with the business name and tax number. The longer, more complicated looking form appeared as though more specific company info was required. I was quoted £72 which seemed reasonable given I was unsure what parts needed completing, but then Key Business Consultants completed the wrong form, and it was literally a few words so I had to ask them to complete the correct one. Had this been me, I would likely have told the client they could do it themselves, or at least charge significantly less than this for the 2-3 minutes or so work - that would have ensured the customer was happy and trusted the service enough to return.
Key Business Consultants LLP
Hi Robin
This is an unusual feedback for us as can be seen from all the other feedback we have had on PPH over about 10 years and hundreds of reviews.
From your request I replied "A W8BEN is not complicated and I can help you complete that for £60+vat. It will take less than 30 minutes to complete." You accepted the proposal and I completed the W8BEN form as I indicated.
As you rightly pointed out the form needed to be the W8BENE which is for entities instead of individuals but is essentially the same form with responses to the FATCA indicator question. This was completed and returned accordingly.
The fact that you are taking on work which you are not qualified to perform and are attempting some form of service arbitrage is something of an ethical issue that we would not do ourselves. We are regulated chartered accountants with hundreds of satisfied clients.
In light of this review, we have to accept that but it clearly is not reflective of our service performed. We would therefore invite you to amend your review to something appropriate.
- by Geraint T.
- Posted: 18 Dec 2020
- by Arnaud T.
- Posted: 10 Nov 2020
Furlough payroll check
- by Aygul R.
- Posted: 4 Nov 2020
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No result found
Book Keeping, Xero integration, Accountancy help
- by Leo K.
- Posted: 24 Oct 2020
- by Darren K.
- Posted: 22 Oct 2020
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Darren K.
London, GBGary did the job completed, but i was hoping for some more direction and instruction on how to complete the form requested, That is the only negative i can pick from working with him.
Key Business Consultants LLP
Hi Darren, thank you for the feedback.
You asked for the W8BEN form to be completed and I did that entirely. There wasn't anything left unanswered or left to put on the form. It just needs to be signed, dated and sent to the US company. Therefore I am not 100% sure what direction and instruction you were hoping for above the completion of the form.
Happy to hop on a call to clarify anything.
Kind regards
Gary
Business Plan Preparation & Development for our Clients
- by Bulent B.
- Posted: 2 Oct 2020
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No result found
- by Christopher G.
- Posted: 24 Sep 2020
Register my business for SEIS/EIS
- by Veronique M.
- Posted: 21 Sep 2020
- by Keystage Ventures Limited
- Posted: 30 Sep 2020
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No result found