Automatic Email confirmation needed when a customer placed an order with PayPal

  • Posted:
  • Proposals: 6
  • Remote
  • #658977
  • Awarded
Alexey S.
Dhimant V.Advanced W.Haresh D.Smartwinz S. + 1 other have already sent a proposal.
  • 1

Description

Experience Level: Entry
Estimated Job duration: 1 day or less
General information for the website: We are working on a site that sells audio products.
Description of requirements/features: Recently our basic Magento function of customer receiving an order confirmation has failed and I wonder if it is something you can fix. Basically the customer is no longer receiving confirmation emails from us when he/she make an order THROUGH PAYPAL! I have hired someone to do this task before but after I paid her, she stopped working. SO far she has fixed the debit card, credit card and cheque aspect but wasn't able to fix the PayPal aspect or probably because I've paid her and gave her a review.

To further elaborate, Order confirmations do work manually in Magento, so if I go into the actual order and press send email (to send an update) the recipient and the email attached to the site get notified about the order. It's just the automatic email that doesn't get sent when the recipient physically presses order, likewise our email no longer get the message like it used to. I even installed a new order extension that claims to fix the issue but to no avail. I need someone to help me fix this. My budget is not flexible. If this goes successful, I would need an eCommerce and a freelance site developed, this will be discussed later. Thank you

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