Need help setting up SMTP for a GoDaddy site
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Post a project like this£25(approx. $31)
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Digital Marketing, Email Marketing, SMTP Server, WordPress Expert and SEO & Lead Generation Expert
Singapore
Email Marketing, improve email deliverability & DNS Records, Domain & IP warmup
New Delhi
WEBSITE DEVELOPMENT & DESIGN ! WORDPRESS ! JAVA ! PHP ! JAVASCRIPT ! GRAPHIC DESIGN | VIDEO | EXCEL VBA & MACRO EXPERT
New Delhi
1544564743874172670065561251413220339128933620137321782431361782561066156451537355
Description
Experience Level: Entry
Having lots of problems setting up SMTP for a GoDaddy site.
The email I need to use is Office365 and is contracted separately from GoDaddy. I've entered the host (hosting.secureserver.net), port (25), username, password, everything, and it's not working. Have had endless conversations with GoDaddy chat and they cannot do anything they don't know what the issue is, current web developer cannot fix it either so need an expert in this.
I'm using plugin 'Easy WP SMTP', I am on Maximum Linux Hosting with cPanel with GoDaddy.
This is the debug message I get when trying to send test email >>>
Following error occurred when attempting to send test email:
SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
SMTP ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
I also tried with SMTP Mailer and it did not work, got the following debug:
2022-06-06 21:38:46 Connection: opening to hosting.secureserver.net:25, timeout=10, options=array()
2022-06-06 21:38:46 Connection failed. Error #2: stream_socket_client(): php_network_getaddresses: getaddrinfo failed: Name or service not known [/home/izj5hp6lw0c2/public_html/wp-includes/PHPMailer/SMTP.php line 388]
2022-06-06 21:38:46 Connection failed. Error #2: stream_socket_client(): unable to connect to hosting.secureserver.net:25 (php_network_getaddresses: getaddrinfo failed: Name or service not known) [/home/izj5hp6lw0c2/public_html/wp-includes/PHPMailer/SMTP.php line 388]
2022-06-06 21:38:46 SMTP ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)
SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
>>>> Please only apply to this job if you know EXACTLY what is going wrong and 100% know how to solve this <<<<
The email I need to use is Office365 and is contracted separately from GoDaddy. I've entered the host (hosting.secureserver.net), port (25), username, password, everything, and it's not working. Have had endless conversations with GoDaddy chat and they cannot do anything they don't know what the issue is, current web developer cannot fix it either so need an expert in this.
I'm using plugin 'Easy WP SMTP', I am on Maximum Linux Hosting with cPanel with GoDaddy.
This is the debug message I get when trying to send test email >>>
Following error occurred when attempting to send test email:
SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
SMTP ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
I also tried with SMTP Mailer and it did not work, got the following debug:
2022-06-06 21:38:46 Connection: opening to hosting.secureserver.net:25, timeout=10, options=array()
2022-06-06 21:38:46 Connection failed. Error #2: stream_socket_client(): php_network_getaddresses: getaddrinfo failed: Name or service not known [/home/izj5hp6lw0c2/public_html/wp-includes/PHPMailer/SMTP.php line 388]
2022-06-06 21:38:46 Connection failed. Error #2: stream_socket_client(): unable to connect to hosting.secureserver.net:25 (php_network_getaddresses: getaddrinfo failed: Name or service not known) [/home/izj5hp6lw0c2/public_html/wp-includes/PHPMailer/SMTP.php line 388]
2022-06-06 21:38:46 SMTP ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)
SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
>>>> Please only apply to this job if you know EXACTLY what is going wrong and 100% know how to solve this <<<<
Projects Completed
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Last project
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-
Hi,
As per my understanding you are using their legacy mail configuration for their new Microsoft 365 email service.
try the below Microsoft 365 configuration
Incoming Server: outlook.office365.com
Port: 993
Connection Security: SSL/TLS
Authentication: Password
Outgoing Server: smtp.office365.com
Port: 587
Connection Security: STARTTLS
Authentication: Password
I hope this will resolve your issue.
if not then we need either more details or access to debug further. -
Have you tried using the IP address for the SMTP server rather than domain name to see if this works?
-
Is it a wordpress site? Easy WP SMTP is only used in a wordpress site.
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