
WhatsApp Business Automation with OpenAI Integration
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GenerativeAI | ML | AI Voice Agents | AI Chatbots | RAG | LangChain | Python | Django | n8n | Vapi | Retell | OpenAI | |GPT|GoLang|React
AI I Mobile and Web I Ecommerce I Magento I PHP I Angular I .NET I DevOps I Quality Assurance I
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Description
Experience Level: Expert
I am seeking a skilled developer to create a Python-based application that integrates with a WhatsApp Business account to automate customer support responses. The application should perform the following tasks:
Retrieve Messages: Fetch incoming messages from customers on the WhatsApp Business account. These messages can be in any language.
Generate Responses: Use the OpenAI API to formulate responses based on the customer's questions.
Web Interface: Develop a user-friendly web interface accessible via a URL, consisting of three columns:
Left Column: Displays a list of all active chats, similar to WhatsApp's "chats" page, allowing users to scroll and select different conversations.
Middle Column: Shows the chat history in the original language as typed by the customer.
Right Column: Displays the conversation translated into English using ChatGPT.
Response Workflow:
Question Received: The application receives a question from a customer.
Draft Answer: ChatGPT drafts an answer in English.
Adjust Answer: The user can adjust the drafted answer if necessary.
Translate and Send: The adjusted answer is translated back to the original language and sent to the customer.
Key Features:
Seamless integration with WhatsApp Business API.
Real-time translation and response generation using OpenAI's ChatGPT.
Interactive web interface for managing and responding to chats.
Automated translation of responses back to the customer's original language before sending.
Requirements:
Proficiency in Python.
Experience with WhatsApp Business API.
Familiarity with OpenAI's API, particularly ChatGPT.
Web development skills (HTML, CSS, JavaScript) for creating the user interface.
Deliverables:
Fully functional Python application with the described features.
Documentation for installation, setup, and usage.
Source code with comments for future modifications.
Retrieve Messages: Fetch incoming messages from customers on the WhatsApp Business account. These messages can be in any language.
Generate Responses: Use the OpenAI API to formulate responses based on the customer's questions.
Web Interface: Develop a user-friendly web interface accessible via a URL, consisting of three columns:
Left Column: Displays a list of all active chats, similar to WhatsApp's "chats" page, allowing users to scroll and select different conversations.
Middle Column: Shows the chat history in the original language as typed by the customer.
Right Column: Displays the conversation translated into English using ChatGPT.
Response Workflow:
Question Received: The application receives a question from a customer.
Draft Answer: ChatGPT drafts an answer in English.
Adjust Answer: The user can adjust the drafted answer if necessary.
Translate and Send: The adjusted answer is translated back to the original language and sent to the customer.
Key Features:
Seamless integration with WhatsApp Business API.
Real-time translation and response generation using OpenAI's ChatGPT.
Interactive web interface for managing and responding to chats.
Automated translation of responses back to the customer's original language before sending.
Requirements:
Proficiency in Python.
Experience with WhatsApp Business API.
Familiarity with OpenAI's API, particularly ChatGPT.
Web development skills (HTML, CSS, JavaScript) for creating the user interface.
Deliverables:
Fully functional Python application with the described features.
Documentation for installation, setup, and usage.
Source code with comments for future modifications.
Joel T.
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24 Jan 2026
United Kingdom
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