Experienced AI (Outbound) Telemarketer

I have been managing outbound telemarketing teams in the UK for over 20 years, up until 2024, and have developed and taught a highly structured sales process that has been very successful.

Over the past few months, I have been working towards rebuilding our direct sales operation without the challenges and management requirements associated with running a traditional telemarketing team.

Our primary objective has been to develop an AI outbound telemarketer that can replicate our structured sales process and deliver conversations to the required standard.

Unfortunately, two different developers have attempted the project but have been unable to achieve the level of accuracy, timing, responsiveness and natural conversation flow required.

The current system is approximately 98% complete and the dashboard and backend are already in place. We are currently using Twilio and ElevenLabs.

I believe the remaining issues can be resolved by someone with the right specialist experience in AI voice agents, telephony integration and real-time conversational systems.

Before we arrange a meeting, we would like you to review the project materials, including:

1. The written sales pitch, which follows our structured 5-step methodology.
https://docs.google.com/document/d/186JBo-MP2vTrKIwRyYD3minFKSU8JOisCAX2y-AMcDU/edit?usp=sharing

2. A verbal role-play recording demonstrating how the pitch should be delivered.
https://drive.google.com/open?id=1ldPRd-8Dcfc6v1zg7qEyDISqXZ4a8gmg

We would like to hear from developers who have genuine experience in building and optimising outbound AI telemarketing or conversational voice systems.

When responding, please provide:

* Examples of relevant AI voice or outbound telemarketing projects you have completed.
* Details of your experience with Twilio and ElevenLabs.
* Examples of systems where you have resolved issues involving response timing, latency, accuracy or conversational flow.
* Links to relevant work, demonstrations or case studies, where available.
* A brief explanation of how you would approach reviewing and improving an existing system that is approximately 98% complete.

We are specifically looking for someone with proven, relevant experience rather than someone learning or experimenting with AI voice technology for the first time.

Please review the written pitch and verbal role play before responding.

We look forward to receiving your review and examples demonstrating your relevant experience. Due to the number of enquiries we receive, we will not respond to applications that do not include relevant examples of previous work and experience.

Regards


Proactiv