Dispatch system app and website

We seek a skilled freelancer to develop a dispatch management system for field service companies. The solution should consist of both a professionally designed website and a companion mobile app for technicians.

The website will serve as the backend platform for administrative users to oversee scheduling, dispatching jobs, tracking vehicle locations, and reviewing performance metrics. It must integrate seamlessly with a map-based interface to optimize technician routing. Administrative features also include customer relationship management, invoice generation, and reporting capabilities.

The corresponding mobile app will empower field technicians to efficiently manage their daily tasks. Techs should be able to view their assigned jobs, get directions to sites, capture signatures, photos and notes. Two-way communication with the office is essential for addressing issues in real-time. Offline functionality is preferred for areas with unreliable connectivity.

Data security and reliability are top priorities. Customer and employee information must be safely stored and transmitted using industry standards. System uptime and response times should meet the stringent needs of busy service businesses. Both the website and app must have an intuitive, well-organized interface that is easy for all users to navigate.

This project offers an engaging challenge to build a feature-rich platform that streamlines operations for service companies. Candidates should demonstrate strong skills in web and mobile app development, database management and mapping APIs. Experience with similar service sector software is preferable but not required. Examples of