Set Up Simple CRM & Automation System

I run a small accommodation matching business and need help setting up a simple, low-cost CRM and workflow automation system.

At the moment, I have a WordPress website with enquiry forms using Google Forms. Responses go into Google Sheets. My business email is Microsoft Outlook. I am finding it too time-consuming to manually manage enquiries, update spreadsheets, track follow-ups, write similar emails, and create booking confirmation documents and host/guest summary forms.

I do not want a complex or expensive CRM. I need a practical system that is easy for me to use and maintain.

The system should help me manage:

* Candidate enquiries
* Host enquiries
* Bookings
* Follow-ups
* Daily tasks
* Outlook email drafts
* Booking confirmation documents
* Host/guest summary documents

Ideally, I would like:

1. A simple CRM/tracker for candidates, hosts and bookings.
2. Statuses such as new enquiry, needs reply, awaiting response, ready to match, host offered, awaiting payment/details, booking confirmed, active stay, completed and not proceeding.
3. A daily to-do view showing overdue and due-today actions.
4. Fields for priority, next action, follow-up date, last contacted date, notes, area, dates, budget, host offered and booking status.
5. New enquiries from Google Forms/Google Sheets to feed into the system.
6. Outlook email draft templates for common replies. I do not want emails auto-sent without review.
7. Templates for booking confirmation documents and host/guest summaries.
8. A way to populate documents from booking details and save them in an organised folder structure.
9. A simple setup that keeps monthly software costs low.
10. A short guide or video showing me how to use and maintain the system.

I am open to suggestions on the best tools, but possible options include Microsoft Lists, Microsoft Planner/To Do, Power Automate, Airtable, Make, Zapier, Google Sheets, Word templates or Google Docs templates.

I would like someone who can recommend the best low-cost setup and build the first version. Please quote a fixed price and explain:

* What system/tools you recommend
* Why you recommend them
* What will be included
* How long it will take
* What information you need from me
* Any monthly software costs
* Whether I will be able to manage it myself afterwards

I want a simple, practical first version rather than a complicated custom system.