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Connecting phone system (horizonunlimited.co.uk) to GoHighLevel

  • Posted:
  • Proposals: 17
  • Remote
  • #4366221
  • OPPORTUNITY
  • Open for Proposals
Raj S.Sunday J.eWeb A1professionals Pvt LtdAnabella A.Oluwatobi O. + 12 others have already sent a proposal.
  • 4

Description

Experience Level: Intermediate
We have GoHighLevel as our CRM system. It's pretty well set up with WhatsApp and Email templates. Some automation and Pipelines

Unfortunately, we have a reasonably priced phone system that works for us - it's https://horizonunlimited.co.uk/, but as far as I can see, it's not connectable to Go High Level.

We are happy with the system for our limited use, because it's a good value for what we get. I would like to show the Customer Connections in GoHighLevel so we can track conversations

1. The calls in and out - the date, time and length of call in GHL Conversations
2. The call recordings stored against the Customer in GHL, both on incoming and outgoing calls

I'm looking for a synching process to automatically export the call records from Horizon and upload them into GHL. Either scheduled overnight or on demand

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Clarification Board Ask a Question

  • Aditya M.

    Hi Jeremy,

    Your project sounds interesting. Just to clarify a few things to understand the scope better before I proceed:

    1. Does HorizonUnlimited provide any form of API or downloadable call logs (CSV/JSON/XML) ?

    2. If not, does it have any integration options like Zapier, Make, or webhooks ?

    3. For storing call recordings in GHL, are you open to using external storage (like S3 or Google Drive) and just linking it to the contact in GHL ?

    4. How often do you want this sync to happen - real-time, hourly, or once per night ?

    I have previously built similar sync solutions across CRMs and VoIP platforms, so if this aligns well technically, I'd be happy to take it forward and propose the ideal solution.

    Looking forward to your clarification.

    Thanks!