Fetching the data using FreshDesk API and approval system
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- Posted:
- Proposals: 2
- Remote
- #553935
- Awarded
Description
Experience Level: Intermediate
Estimated project duration: 1 - 2 weeks
General information for the business: Global IT services
Description of requirements/functionality: - After fetching the live data from FreshDesk API, we use it for our approval system
- Create a system for Approval and rejection of the data entries which are fetched from the API.
- Create hierarchy
- Rights allocation
- Push data to FreshDesk using API
- Agent registration using our system and its authentication to the super admin.
- Super admin (edit, view, block, resume accounts of Agents)
- 2 types of Agents (Agent and Supervisor)
- Agents (edit their own account)
- Supervisor (Edit their own account + view other Agents daily activity)
- Approval system for Supervisor monitoring the Agents daily activity, comment, reject the entry
- Notification to the Agent for the comment, rejection and approval from the supervisor.
- Shifting the current hosting to new hosting
- Host this application to our new hosting and domain. Use the old hosting URL and redirect it on the old one.
Specific technologies required: ASP, .NET, API, PHP, JQUERY
OS requirements: Windows, Mac OS, Linux
Extra notes: - After fetching the live data from FreshDesk API, we use it for our approval system
- Create a system for Approval and rejection of the data entries which are fetched from the API.
- Create hierarchy
- Rights allocation
- Push data to FreshDesk using API
- Agent registration using our system and its authentication to the super admin.
- Super admin (edit, view, block, resume accounts of Agents)
- 2 types of Agents (Agent and Supervisor)
- Agents (edit their own account)
- Supervisor (Edit their own account + view other Agents daily activity)
- Approval system for Supervisor monitoring the Agents daily activity, comment, reject the entry
- Notification to the Agent for the comment, rejection and approval from the supervisor.
- Shifting the current hosting to new hosting
- Host this application to our new hosting and domain. Use the old hosting URL and redirect it on the old one.
Description of requirements/functionality: - After fetching the live data from FreshDesk API, we use it for our approval system
- Create a system for Approval and rejection of the data entries which are fetched from the API.
- Create hierarchy
- Rights allocation
- Push data to FreshDesk using API
- Agent registration using our system and its authentication to the super admin.
- Super admin (edit, view, block, resume accounts of Agents)
- 2 types of Agents (Agent and Supervisor)
- Agents (edit their own account)
- Supervisor (Edit their own account + view other Agents daily activity)
- Approval system for Supervisor monitoring the Agents daily activity, comment, reject the entry
- Notification to the Agent for the comment, rejection and approval from the supervisor.
- Shifting the current hosting to new hosting
- Host this application to our new hosting and domain. Use the old hosting URL and redirect it on the old one.
Specific technologies required: ASP, .NET, API, PHP, JQUERY
OS requirements: Windows, Mac OS, Linux
Extra notes: - After fetching the live data from FreshDesk API, we use it for our approval system
- Create a system for Approval and rejection of the data entries which are fetched from the API.
- Create hierarchy
- Rights allocation
- Push data to FreshDesk using API
- Agent registration using our system and its authentication to the super admin.
- Super admin (edit, view, block, resume accounts of Agents)
- 2 types of Agents (Agent and Supervisor)
- Agents (edit their own account)
- Supervisor (Edit their own account + view other Agents daily activity)
- Approval system for Supervisor monitoring the Agents daily activity, comment, reject the entry
- Notification to the Agent for the comment, rejection and approval from the supervisor.
- Shifting the current hosting to new hosting
- Host this application to our new hosting and domain. Use the old hosting URL and redirect it on the old one.
Mustafa E.
95% (4)Projects Completed
5
Freelancers worked with
4
Projects awarded
27%
Last project
5 Sep 2014
Netherlands
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