I have a problem with my Google account
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Description
Experience Level: Expert
We moved office 3 miles from KT22 to KT 24 to a fully serviced office. We updated our address and Google stated they would send a postcard. When they did not we contacted them and they suspended our account. I need someone who can communicate the correct process as it seems we are dealing with AI chatbots who cannot differentiate between sole traders and Ltd Companies or companies moving to a bigger office. We have 2 sole trader companies in the office AVC Debt Recovery & CW Contract Law and Legal. We have aligned all the directory entries to our new address. It seems everything is done from India, but you cannot call and talk to a human being
Colin A W.
100% (4)Projects Completed
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24%
Last project
3 Jan 2024
United Kingdom
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Hi Colin,
Can you expand on what you mean by suspended your account? Is this a private gmail account, Workspace account?
Which part of it has been suspended specifically?Colin A W.13 Dec 2023I thought it was explained in the message.
Ken L.13 Dec 2023Hi Colin,
Not quite unfortunately. Need to find out if its a personal Gmail account or a Workspace account. They're different.
Also, is the entire account suspended or just the GMB section?
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