I need help listing products on Amazon
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£300(approx. $377)
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Gandhi Nagar
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Description
Experience Level: Expert
We sell portable DAB radios, kettles and toasters on Amazon which have all been listed successfully.
Now we have 16 new cast iron cookware ASINs and upon uploading the inventory file, half of them would not upload with the error message "You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. If you believe you have reached this message in error, please contact Seller Support."
Since then, we have also had this issue with 1 ASIN of portable radios, this was also in an upload with another 4 new ASINs which were successful.
We purchase all of our barcodes from GS1 and have a valid certificate which we have provided multiple times, seller support have been passing our cases around the departments for over a month now so I've come to the conclusion they are going to be no help.
We are the manufacture of these goods and they are not sold by any other companies.
Can someone please offer some advice or hep to resolve this issue? We hope to have them listed ASAP to catch the Black Friday sales as our other stock is running low.
Many thanks in advance,
Chelsea @ Smith-Style
Now we have 16 new cast iron cookware ASINs and upon uploading the inventory file, half of them would not upload with the error message "You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. If you believe you have reached this message in error, please contact Seller Support."
Since then, we have also had this issue with 1 ASIN of portable radios, this was also in an upload with another 4 new ASINs which were successful.
We purchase all of our barcodes from GS1 and have a valid certificate which we have provided multiple times, seller support have been passing our cases around the departments for over a month now so I've come to the conclusion they are going to be no help.
We are the manufacture of these goods and they are not sold by any other companies.
Can someone please offer some advice or hep to resolve this issue? We hope to have them listed ASAP to catch the Black Friday sales as our other stock is running low.
Many thanks in advance,
Chelsea @ Smith-Style
Chelsea H.
100% (3)Projects Completed
3
Freelancers worked with
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Projects awarded
38%
Last project
22 Jun 2022
United Kingdom
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