VA / PA to small training business owner

Virtual assistant / Personal Assistant to owner of a small Training company. Customer service and sales skills a MUST. Friendly and approachable for customers and organised effiency backstage defines what is required.

Excellent IT skills with home office, telephone / internet connection etc.

This could be done 100% from home although the perfect solution from my perspective would be an applicant from bournemouth / poole / christchurch to work (95% from home & 5% in our office for some basic admin tasks occasionally)

First and foremost the job would entail answering the telephone between the hours of 9-5 monday to friday on an hourly rate (for time on the phone).

This would be answering queries (all information will be available on the company website), taking bookings for individual and group course bookings, sending off invoices using our cloud software (freshbooks), and managing the diary online (google calendar). workflows are already established.

as the role progresses, more work will be required dependent upon your skill set (from but not limited to...)

printing and sending certificates (costs / materials and hours etc. covered)
booking trainers in
Pricing jobs
Sales e.g. cold calling, (pay can be negotiated separetely with good commission)
blog, social media, newsletter, copy writing
Customer relationship management

If you are interested please send me a message details about you, your personality and working style (honestly) as i'm looking for somebody on a longterm / permanent basis. Please also include details of your strengths and weaknesses and your aspirations for the next 5 years. Please also detail your specific expertise or tasks you have a particular flair for.

We are very price conscious but this can and will be reviewed once settled and extended roles are establishing.

Thank you for reading and look forward to hearing from you shortly.

Kind regards

Brad Marsh