Looking for temporary customer service staff (web-based ticket system)
- or -
Post a project like this3727
£10/hr(approx. $13/hr)
- Posted:
- Proposals: 21
- On-site in Southampton, GB
- #408649
- Awarded
Data Entry, Web Scraping, Admin, Virtual Assistant, Customer Services, UNSPSC classification
Hampshire
3429613036191413641334006160528717514951188775600853601243
Description
Experience Level: Entry
Estimated project duration: 1 - 2 weeks
Ideally based at our offices near Southampton, but also interested in remote workers.
Purpose: Ensure a high level of customer care and quality of service for our online services (www.multiplaygameservers.com), tackling customer service queries and basic technical queries (first line level).
Areas of Work:
- Ensure timely resolution to customer service, support, and SLA enquiries
- Responsible for managing ticket queues within our online support systems
Skills and Experience:
- Good written and verbal English communication skills
- Experience in working in a customer service environment
Purpose: Ensure a high level of customer care and quality of service for our online services (www.multiplaygameservers.com), tackling customer service queries and basic technical queries (first line level).
Areas of Work:
- Ensure timely resolution to customer service, support, and SLA enquiries
- Responsible for managing ticket queues within our online support systems
Skills and Experience:
- Good written and verbal English communication skills
- Experience in working in a customer service environment
Craig F.
100% (8)Projects Completed
1
Freelancers worked with
2
Projects awarded
100%
Last project
24 Mar 2014
United Kingdom
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