Zoho Support Agent

  • Posted:
  • Proposals: 12
  • Remote
  • #2235038
  • Awarded
Yamini M.
Joseph S.Shariya D.Prasun B.Selim K. + 7 others have already sent a proposal.
  • 13


Experience Level: Entry
Estimated project duration: Ongoing
I'm looking for a new flexible support agent to join our growing team. This is ongoing work.

We provide advanced support for Zoho to several clients.

Typical tasks include :
Workflow creation
Report generation
Zapier integrations
Zoho CRM Customisation
General problem solving
Zoho Forms creation
Zoho Survey
Zoho Campaigns work
Zoho Analytics reports
And more....

What I don't need :
Development expertise - we already have this
Consultancy - I provide this
Communication with clients - I cover this.

Working with us is easy. All work is tracked through Zoho Desk and paid end of month based on time entries.
Our systems and processes work, so you need to be ready to use them.

You must be :
Available on a daily basis by Skype/Whatsapp etc. and provide a reasonably quick response to queries
A true freelancer - this role doesn't suit someone who just works in the evenings because they're employed elsewhere
UK time based
Responsive. When a ticket is assigned, it needs a quick response and delivery.
Knowledgeable in Zoho. I'm not after an expert, but prior knowledge will be essential.

Please respond with your hourly rate, availability and previous experience with Zoho.


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