Out of hours virtual office call handler
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Post a project like this- Posted:
- Proposals: 25
- Remote
- #2077578
- Expired
Description
It will be Monday - Friday. We may be looking for one or more candidates, depending on the hours covered. o
The work is permanent, the hours will be 5.00pm - onwards.
You will be answering calls for third parties and then passing messages onto the client.
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Log inClarification Board Ask a Question
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Hi Robert
I understand that the job is out of hours. But, when you state 5pm onwards, can you confirm an approximate finish time and that you are not expecting calls to be answered until the office opens for business the next morning.
Best wishes
Natalie -
Hello,
Please, can you clarify the hours you need the calls, What would be the finishing time be for working?
Kind Regards
Catherine -
Hi
Can you please make the hrs clearer. 5pm until when?
Thanks
sharron -
Would you be able to connect calls to a UK skype number for this role? Thanks.
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Could you please advise on the time frame these would go on to and what kind of information is coming through the calls that needs to be passed on?
Robert C.17 Jul 2018Hi,
Its basic message taking. So you listen to the client, inform them that the person is unavailable and then forward the message via our email system.
When you say time frame, im not sure i fully understand?
We are looking to at choosing the suitable candidate and getting started with training within 1-3 weeks.Katrina A.17 Jul 2018Apologies for not being clear on the time frame question. I meant from 5 pm until what time in the evening would the calls be expected to be taken? i.e. 9-10 pm or later?