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    Technology & ProgrammingWriting & TranslationDesignDigital MarketingVideo, Photo & ImageBusinessMusic & AudioMarketing, Branding & SalesSocial Media
Technology & ProgrammingWriting & TranslationDesignDigital MarketingVideo, Photo & ImageBusinessMusic & AudioMarketing, Branding & SalesSocial Media
Simon Ogden

Simon Ogden

Data Manager

Cheltenham, United Kingdom

English speaking

For the past 10 years plus I have been working within the customer service and telemarketing sector. This includes B2B and B2C. Cold calling, Generating leads, Data cleansing,...Read moreFor the past 10 years plus I have been working within the customer service and telemarketing sector. This includes B2B and B2C. Cold calling, Generating leads, Data cleansing, Customer retention and project management. I have a great confidence when it comes to dealing with customers and have worked on projects calling multiple countries. My work is mainly done via outlook or Gmail but I have a great knowledge of Skype custom CRMS and voip systems.

Good customer service is essential in maintaining ongoing business and customer satisfaction.
“Approach Each Customer With The Idea Of Helping Him Or Her To Solve A Problem Or Achieve A Goal, Not Of Selling A Product Or Service.” – Brian Tracy

My service includes:
Project management~ Helping to set up or offering continual support to existing customers.
Customer care surveys~ Contacting customers making sure quality of service matches the customer expectations.
Lead generation~ Contacting prospects and gathering information for future sale calls.
Cold calling~ Selling products over the phone.
Appointment setting~ Working with you and your team to set future appointments.

“If You Are Not Taking Care Of Your Customer, Your Competitor Will.” – Bob Hooey

    5.0
    (4)
    £15
    /hr
Contact

Skills

customer servicedata researchproject managementtelemarketingtelesalessocial media marketingdata miningdatabase managementdatabase programmingbusiness to business (b2b) +5
business to business sales (b2b sales)customer supportdigital marketingmarketingpublic relations
Top Endorsed
Industry expertise: Financial Services, IT, Marketing, Media and Telecommunications

Insights

Freelancer Buyer
Projects listed
0
Freelancers worked with
0
Last active
Feb 04 2021
Response time
within a few days

Insights

Freelancer Buyer
Projects worked on
5
Buyers worked with
5
Last active
Feb 04 2021
Response time
within a few days

Skills

customer servicedata researchproject managementtelemarketingtelesalessocial media marketingdata miningdatabase managementdatabase programmingbusiness to business (b2b) +5
business to business sales (b2b sales)customer supportdigital marketingmarketingpublic relations
Top Endorsed
Industry expertise: Financial Services, IT, Marketing, Media and Telecommunications

Insights

Freelancer Buyer
Projects listed
0
Freelancers worked with
0
Last active
Feb 04 2021
Response time
within a few days

Insights

Freelancer Buyer
Projects worked on
5
Buyers worked with
5
Last active
Feb 04 2021
Response time
within a few days
Skills Insights

Insights

Freelancer Buyer
Projects listed
0
Freelancers worked with
0
Last active
Feb 04 2021
Response time
within a few days

Insights

Freelancer Buyer
Projects worked on
5
Buyers worked with
5
Last active
Feb 04 2021
Response time
within a few days
Skills Insights
customer servicedata researchproject managementtelemarketingtelesalessocial media marketingdata miningdatabase managementdatabase programmingbusiness to business (b2b) +5
business to business sales (b2b sales)customer supportdigital marketingmarketingpublic relations
Top Endorsed
Industry expertise: Financial Services, IT, Marketing, Media and Telecommunications
  • Portfolio (2)
  • Reviews
  • Purchases
  • Endorsements
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Telemarketing agents needed to promote white papers- no selling involved!
  • Renéeby Renée C.
  • Posted: 23 Dec 2018
  • 16
  • 07 Feb 2019 Renée C.
    Renée C.
    Cambridge, GB

    Simon is exactly what we needed. Professional, enthusiastic, with excellent attention to detail. I look forward to working with you again!

Telesales Support - 2 hours a day
  • Emmaby Emma W.
  • Posted: 11 Sep 2018
  • 11
  • 28 Sep 2018 Emma W.
    Emma W.
    Dubai, AE

    excellent work

UK Telemarketing B2B Ring letting agents to get email address only 1 min script
  • Aliby Ali K.
  • Posted: 13 Sep 2018
  • 11
  • 23 Sep 2018 Ali K.
    Ali K.
    London, GB

    Fantastic Work with Simon would recommend and use again in the future!

Telemarketer Needed To Call Leads
  • Emmaby Emma S.
  • Posted: 13 Sep 2018
  • 11
  • 20 Sep 2018 Emma S.
    Emma S.
    Tonbridge, GB

    Simon was fantastic to deal with. Generated a number of leads I'm now following up with. Thanks

Telesales
  • Malteby Malte H.
  • Posted: 6 Sep 2018
  • 0
    No result found
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