Web server intercept of SMTP traffic for collation in MySQL/CRM
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- Posted:
- Proposals: 5
- Remote
- #1704982
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Description
Experience Level: Expert
General information for the website: It's the operating system for our manufacturing business, into which we're building a CRM
Description of every page/module: We have a bespoke platform for our business, into which our developers are building a CRM. However, they have hit a roadblock in the necessary skills to intercept incoming emails and integrate them into the proposed interfaces. In more detail:
• Leads contact us via our website
o Email comes into our system, and a system user is assigned the prospect
o An email is returned to the prospect from the system, with a hash-appended subject line.
o All correspondence to and from customer, using this hashed string, should be logged automatically within the CRM, independent of whether the system user sends directly from the system of from his personal email (after initial email, of course).
o If multiple internal users service the enquiry, and all email correspondence from other internal sources uses the same hash, then all related emails should be pulled into the CRM thread, and attributed to the internal author
• Leads generated by other means
o It is incumbent on the system user to enter the prospect details and send first email via CRM
o Hash-appended subject line will be added to the outgoing message
o All correspondence with same hash will be auto-logged via the CRM
o If multiple internal users service the enquiry, and all email correspondence from other internal sources uses the same hash, then all related emails should be pulled into the CRM thread, and attributed to the individual user who has contributed
The above seems like the ‘classic’ way of interacting SMTP traffic with a web DB/interface. A more ideal (but perhaps more difficult) route would be to pull all emails to and from *@Prospect’sDomain.com as they flow through SMTP, until an internal user disables this logging within the CRM. This is a nice-to-have, as opposed to a prerequisite. Please provide a cost for this route if you determine it to be feasible.
Description of requirements/features: Our system
Our platform is basically our business’ operating system. It has been developed from the ground-up over the course of several years, in pure PHP/MySQL. The system has not been built within a framework, however, some open source software has been used to help us quickly achieve results with aspects of our system that perform more routine/common tasks. The above work brief is part of a wider formal specification, which you will find attached.
For clarity: Our lead development team will be responsible for the majority of this development/implementation. This job request is only for the code that will intercept emails from SMTP that contain hash strings, and filter them into the database as appropriate.
Please feel free to contact with any further questions.
CMS and Admin requirements: As described above
Extra services needed: Customization, 3rd party integration
Extra notes:
Description of every page/module: We have a bespoke platform for our business, into which our developers are building a CRM. However, they have hit a roadblock in the necessary skills to intercept incoming emails and integrate them into the proposed interfaces. In more detail:
• Leads contact us via our website
o Email comes into our system, and a system user is assigned the prospect
o An email is returned to the prospect from the system, with a hash-appended subject line.
o All correspondence to and from customer, using this hashed string, should be logged automatically within the CRM, independent of whether the system user sends directly from the system of from his personal email (after initial email, of course).
o If multiple internal users service the enquiry, and all email correspondence from other internal sources uses the same hash, then all related emails should be pulled into the CRM thread, and attributed to the internal author
• Leads generated by other means
o It is incumbent on the system user to enter the prospect details and send first email via CRM
o Hash-appended subject line will be added to the outgoing message
o All correspondence with same hash will be auto-logged via the CRM
o If multiple internal users service the enquiry, and all email correspondence from other internal sources uses the same hash, then all related emails should be pulled into the CRM thread, and attributed to the individual user who has contributed
The above seems like the ‘classic’ way of interacting SMTP traffic with a web DB/interface. A more ideal (but perhaps more difficult) route would be to pull all emails to and from *@Prospect’sDomain.com as they flow through SMTP, until an internal user disables this logging within the CRM. This is a nice-to-have, as opposed to a prerequisite. Please provide a cost for this route if you determine it to be feasible.
Description of requirements/features: Our system
Our platform is basically our business’ operating system. It has been developed from the ground-up over the course of several years, in pure PHP/MySQL. The system has not been built within a framework, however, some open source software has been used to help us quickly achieve results with aspects of our system that perform more routine/common tasks. The above work brief is part of a wider formal specification, which you will find attached.
For clarity: Our lead development team will be responsible for the majority of this development/implementation. This job request is only for the code that will intercept emails from SMTP that contain hash strings, and filter them into the database as appropriate.
Please feel free to contact with any further questions.
CMS and Admin requirements: As described above
Extra services needed: Customization, 3rd party integration
Extra notes:
Steven L.
100% (6)Projects Completed
8
Freelancers worked with
8
Projects awarded
50%
Last project
17 Mar 2017
United Kingdom
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Hello Steven
Can we discuss the project requirement in detail?
ThanksSteven L.08 Sep 2017Hi Pranshu, please feel free to fire away with any questions.
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