Varied Assistant role - customer service, admin, recruitment
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Post a project like this£10(approx. $13)
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- Proposals: 18
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- #1421625
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Description
Experience Level: Entry
Estimated project duration: Ongoing
APBP, a dynamic, international childcare recruitment agency with offices in the UK and France, is looking for a part time, home based Recruitment/Customer Service Assistant based in the UK, to support our current team.
Our clients are both the families welcoming the childcarers (UK based) and the foreign childcarers (European nationality...).
The role is varied and would include the following regular tasks (full training will be provided):
Managing telephone enquiries
Assessing family requirements and eligibility
Guiding families through the registration and placement process
Processing the registration forms (Word + photos)
Liaising with our international partners to source potential candidates
Presenting candidates to the client and scheduling SKYPE interviews with candidates
Responding to queries from clients and candidates prior to confirming the placement
Confirming the placement, assisting with contracts and documentation
Supporting the families with any issues or questions that arise during the placement working closely with our international partners.
Other ad hoc tasks may also be required:
• Coordinating social events in the UK for the childcarers
• General client communications e.g. policy updates
• Marketing tasks (social media) and industry market research
• Occasional out of hours monitoring of emergency helpline (to cover absence of other team members)
• PA tasks for director
Profile:
• Excellent communication skills, both written and on the telephone
• Problem solving skills and ability to take initiative
• Good listening skills, enjoys communicating with people
• Discretion and diplomacy
• Microsoft Office skills - Outlook, Word and very basic Excel
• Strong organisational skills, shows attention to detail and ability to work under pressure
• Patient, positive and self starter
• Uk based with good internet access
Not required but would be an advantage:
• French language skills
• Knowledge/experience in recruitment/childcare industry
• Experience looking after children in order to advise accordingly
This position is to start Jan/Feb. We require 2-3 hours a day, Monday to Friday, from 2/3pm to 5 pm including school holidays (5 weeks holiday per year).
Rates £10 to £12 / hour according to experience
We would prefer not to use a company
Our clients are both the families welcoming the childcarers (UK based) and the foreign childcarers (European nationality...).
The role is varied and would include the following regular tasks (full training will be provided):
Managing telephone enquiries
Assessing family requirements and eligibility
Guiding families through the registration and placement process
Processing the registration forms (Word + photos)
Liaising with our international partners to source potential candidates
Presenting candidates to the client and scheduling SKYPE interviews with candidates
Responding to queries from clients and candidates prior to confirming the placement
Confirming the placement, assisting with contracts and documentation
Supporting the families with any issues or questions that arise during the placement working closely with our international partners.
Other ad hoc tasks may also be required:
• Coordinating social events in the UK for the childcarers
• General client communications e.g. policy updates
• Marketing tasks (social media) and industry market research
• Occasional out of hours monitoring of emergency helpline (to cover absence of other team members)
• PA tasks for director
Profile:
• Excellent communication skills, both written and on the telephone
• Problem solving skills and ability to take initiative
• Good listening skills, enjoys communicating with people
• Discretion and diplomacy
• Microsoft Office skills - Outlook, Word and very basic Excel
• Strong organisational skills, shows attention to detail and ability to work under pressure
• Patient, positive and self starter
• Uk based with good internet access
Not required but would be an advantage:
• French language skills
• Knowledge/experience in recruitment/childcare industry
• Experience looking after children in order to advise accordingly
This position is to start Jan/Feb. We require 2-3 hours a day, Monday to Friday, from 2/3pm to 5 pm including school holidays (5 weeks holiday per year).
Rates £10 to £12 / hour according to experience
We would prefer not to use a company
Claire B.
99% (31)Projects Completed
26
Freelancers worked with
26
Projects awarded
24%
Last project
2 Apr 2024
United Kingdom
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Hi Claire
Are the hours you mention flexible at all? You state 2pm/3pm - 5pm in your job spec. Is there any flexibility on this or not?
Thanks
RebeccaClaire B.15 Jan 2017Hi Rebecca, only very slightly flexible - we are looking for someone who can work at the end of the day - it wouldn't be possible to finish before 5, but later is possible
290491
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