Trouble shoot VPS issues
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Post a project like this2271
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- Proposals: 15
- Remote
- #1868599
- Awarded
15645206743241644325386694986754815119383512748221537355158282815954061831541
Description
Experience Level: Expert
General information for the website: I write a daily blog of mental health and emotional wellbeing and sell my services as a psychotherapist
Database management system (DBMS): MySQL
Kind of development: Customization of existing website
Description of requirements/features: Two problems:
1)Website keeps going offline almost daily and needs rebooting each time. 123Reg can't identify any problem and say it isn't their VPS server.
2) Website sometimes displays a screen with blog posts from a date in November 2017 and any work I have done since then does not show on the website. At other times, the website shows up to date posts. I post daily so it is easy to see when it reverts to the old date. It always goes back to the way the site looked on this specific date in November 2017. I have been unable to fix the problem this far and it's driving me nuts!
Extra services needed: Hosting, Installation, Customization
Extra notes: Please only get in touch if you are very knowledgeable regarding building VPS sites and the necessary IT skills related to this. Thanks.
Database management system (DBMS): MySQL
Kind of development: Customization of existing website
Description of requirements/features: Two problems:
1)Website keeps going offline almost daily and needs rebooting each time. 123Reg can't identify any problem and say it isn't their VPS server.
2) Website sometimes displays a screen with blog posts from a date in November 2017 and any work I have done since then does not show on the website. At other times, the website shows up to date posts. I post daily so it is easy to see when it reverts to the old date. It always goes back to the way the site looked on this specific date in November 2017. I have been unable to fix the problem this far and it's driving me nuts!
Extra services needed: Hosting, Installation, Customization
Extra notes: Please only get in touch if you are very knowledgeable regarding building VPS sites and the necessary IT skills related to this. Thanks.
Mandy K.
100% (4)Projects Completed
6
Freelancers worked with
6
Projects awarded
60%
Last project
11 Mar 2019
United Kingdom
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Hello Mandy!
What is the site URL?
To me it sounds like the database server software crashes due to the lack of memory and then reverts to a past backup copy. What is your hosting plan? Is it the "Starter" one?
Did 123Reg check the server log files before saying it's not their server? Or do they just provide you a server and leave its maintenace up to you?
577440
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