Telephone Answering in USA

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Maria H.Mary S. have already sent a proposal.
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Description

Experience Level: Entry
We run a company from the UK that has 60% of its customers in the USA.

Product fulfillment is already done in the USA, however we have a number of customers that like to call / email to clarify matters. I am looking for someone that is near a computer and phone most of the day ( USA Time ) and can take a few extra calls and reply to a number of emails. So they would need a good telephone manner.

We would train you up on exactly what we do and how to handle these calls / emails. Our business is in the health related sector and their is no selling involved - just order taking !

The truth is, I do not actually know how much work is involved, but it would be ongoing so you would keep a log of the time you spend on hour work and bill us every $50 - $100

For the avoidance of doubt, we have a regular USA line that we can redirect to any other line in a matter of seconds.

Ideally suited to someone who lives or works in USA / Canada

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