Professionally worded response to Ombudsman

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Helen T.Gulnaz K.Arun A.Maree M.Manish M. have already sent a proposal.
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As part of our services as a charity we try to help others. One such situation has occurred which we need to prepare a professionally worded letter responding to correspondence from the Ombudsman in respect of a Life policy effected years ago which we claim was incorrectly sold where a Term Assurance would have sufficed and where the Insurance Company rep sold a more expensive policy without considering the needs of the client.

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