Optimise zendesk and online customer service experience
- or -
Post a project like this£50/hr(approx. $63/hr)
- Posted:
- Proposals: 8
- Remote
- #1737725
- Expired
Wordpress|Webflow|Shopify|Wix|CRM|PHP|Android|iOS|Bespoke|App|Zoho|Laravel|SEO|PPC|Social|React|Node|Flutter|React Native|Magento|PWA|Plugin|Chrome Extention
Mohali
Data Entry, Logo Design, Video cover Maker, photograph, Video editing, Music video, Slides to video, Blog writer
Sahiwal
814299885977156748816215821667943175805318428641854499
Description
Experience Level: Expert
General information for the business: We sell seeds online
Kind of development: Customization of existing program
Description of requirements/functionality: We are looking to find someone who can help us optimise our Zen desk set up so we can offer the most efficient customer service experience with the aim of increasing conversion and customer satisfaction.
We need to improve triggered response, put in place rules for our knowledgebase, and look at other automated replies as well as live chat.
At the moment we have one site directed to our Zendesk installation but plan to have more in the coming months.
Specific technologies required: Zen Desk expertise
Extra notes: We are a busy company selling internationally.
Kind of development: Customization of existing program
Description of requirements/functionality: We are looking to find someone who can help us optimise our Zen desk set up so we can offer the most efficient customer service experience with the aim of increasing conversion and customer satisfaction.
We need to improve triggered response, put in place rules for our knowledgebase, and look at other automated replies as well as live chat.
At the moment we have one site directed to our Zendesk installation but plan to have more in the coming months.
Specific technologies required: Zen Desk expertise
Extra notes: We are a busy company selling internationally.
Reg R.
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Last project
5 May 2024
United Kingdom
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