Opening Position of IT Support Specialist
- or -
Post a project like this$$
- Posted:
- Proposals: 11
- Remote
- #1880203
- Expired
IT Engineer,, System and Network Administrator, L1 L2 Support Engineer
Tarlac City
65433316894041846989185859718641832058493207053220740862079652210620780167
Description
Experience Level: Intermediate
Estimated project duration: Ongoing
General information for the business: Maximizes computer system capabilities by studying technical applications; making recommendations
Description of support work: Essential job duties:
• Assists in answering calls from end users, coaching on system applications, troubleshoots and resolves routine computer, printer, and network requests; keeps end users updated on status of requests
• Addresses end users prompt, courteous and professional manner
• Escalates non-routine issues to next level of support
• Documents and maintains records of end user issues, network issues, support, vendor communications, and hardware/software orders and shipping
• May assist coworkers with computer systems operations including setup of new computers, maintenance; hardware purchasing, shipping, and receiving; and hardware/software installation
• Manage user accounts and password resets – for Windows, email, and application specific accounts
• Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patient records
• Performs other duties as requested or assigned
Extra notes:
Description of support work: Essential job duties:
• Assists in answering calls from end users, coaching on system applications, troubleshoots and resolves routine computer, printer, and network requests; keeps end users updated on status of requests
• Addresses end users prompt, courteous and professional manner
• Escalates non-routine issues to next level of support
• Documents and maintains records of end user issues, network issues, support, vendor communications, and hardware/software orders and shipping
• May assist coworkers with computer systems operations including setup of new computers, maintenance; hardware purchasing, shipping, and receiving; and hardware/software installation
• Manage user accounts and password resets – for Windows, email, and application specific accounts
• Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patient records
• Performs other duties as requested or assigned
Extra notes:
Daniel A.
0% (0)Projects Completed
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Freelancers worked with
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Projects awarded
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Last project
6 May 2024
United States
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Dear all these people are all jerks and bustards.
PPH team should block the job -
hi guys, this post is not genuine, this is not hr of Centene, he asked for 40% of USA visa fees before handing over the project. totally fake and trying to loot innocent freelancers. PPH team please look into the same.
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Is is froad. Don't waste your time? I already waste my 2 days on this.
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