Mystery Shopper - Phone Calls

  • Posted
  • Proposals 2
  • Remote
  • #14158
  • Expired
Julie E.Jon W. have already sent a proposal.
  • 6

Description

Experience Level: Intermediate
We have a requirement for people to mystery shop our call center in the UK asking for our different services and making sure our call scripts and offers are made.

Calls will need to be made from 7am to 11pm GMT. We estimate between 15 - 25 calls a month at different times and days of the week (7days)

Ideally, having different people would be good otherwise our people will get to know you!

All our calls are recorded and so we would need exact time and date of calls to be submitted in a weekly report so we can pull up the recording and review with the team member concerned.

Thank you!

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