Legal Attorny

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  • #1900892
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Syed Muhammad A. has already sent a proposal.
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Experience Level: Expert
Case to be filed Against Travel Agent ( Hotel booking agent)
Head Office Located at the United States,
AT : NE Bellevue, WA 98004

On 7th September 2016 I made bookings , for a number of stays, thru the above hotel booking agent .
Through the website of this online hotel booking agent, I booked a number of hotel rooms in the city of Makkah , Saudi Arabia.
My stay periods were in 2017.

All bookings were confirmed by the hotel booking agent.
All the bookings were for stay at a Hotel in Makkah.

The property ( hotel) ,In Makkah , denied the reservations.

The hotel booking agent promised to relocate me at other properties.

To my surprise , on 6th June 2017 ,I received an email from the hotel booking agent cancelling all my reservations including those for which the agent has re located me and charged me.
To date the agent has not refunded the amounts charged to my credit card.
The agent keeps saying that the amounts charged were refunded , but no refund has ever been received.
The agent asked for the Credit card's bank statement but even then the agent denied the refunds and now ignores my correspondence in this regard.

The cancellation came about in a very critical period for hotel rooms in Makkah as it was the highest season for hotels in Makkah.

I tried to resolve things with the hotel booking agent but to no avail.

My Requirement is to file a court case in USA ,NE Bellevue, WA 98004, to sue the agent for amicable compensations in addition to the amounts charged to my credit card.

Payment : Fixed price , payable after receipt of my compensations etc

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