IT On-Site Support

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Tim C.Amit C.Graham T.Matthew W.Mark T. + 3 others have already sent a proposal.
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Experience Level: Intermediate
We are a small company based in Didcot. We have an IT infrastructure based on Microsoft Small Business Server. We currently have a number of outstanding support issues that require resolution, these are listed below.

Please bid if you have the capability to resolve all the issues listed below and are able to work on-site at our office in Didcot.

Active Directory
1) Configure VPN (use Microsoft VPN integrated into AD, rather than Router VPN)
2) Add printers to AD, with a appropriate downloadable drivers (*2)
3) Ensure consistent naming of all PCs on networks (*10)
4) Ensure consistent use of sub-nets, DNS etc
5) Complete details of all users in AD, e.g. phone, mobile etc (*30)

6) Reinstallation of IIS (accessing e-mail & schedules from iPhone)

7) Reduce mailbox sizes (and create PSTs for users)
8) Backup & restore procedures for MS Exchange (proven & documented)
9) Configuration of outlook to use HTTP on all PCs

10) Audit of all software used and licenses (Microsoft action pack licenses used & contact MS to free licenses no longer used)
11) Update all PCs to Vista (some are already)
12) Update all PCs to use Office 2007
13) Eliminate errors running SBS client on Vista machines
14) Review performance of office machines & troubleshoot machines running below par

15) Ensure uses have unique passwords
16) Remote access (ensure all aspects of remote access available and documented for all remote users (*5))
17) Update user manuals concerning above (including scripts to set up VPN and remote e-mail access for new staff)

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